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Aamer Ali
391 Reviews
391 Reviews of Aamer Ali
Verified Customer
January 09, 2023
The service technician now sends a video of the undercarriage of the vehicle and explains some of the results from the multipoint inspection. This is a great addition to the strong customer servic undercarriage of the vehicle and explains some of the results from the multipoint inspection. This is a great addition to the strong customer service focus. The vehicle was washed inside and out. Always a great perk, in January. I'll be back. More
by Tacco
December 29, 2022
While not what I anticipated, the service needed was explained in detail I could understand. The service manager was very accommodating and I was made to feel that coming to Arlington Acura was very app explained in detail I could understand. The service manager was very accommodating and I was made to feel that coming to Arlington Acura was very appreciation. More
by Rob
December 26, 2022
Arlington Acura service center and team is amazing! They have excellent customer service and so welcoming! They provide detail explanations of the service you need and takes good of your car! Shout out They have excellent customer service and so welcoming! They provide detail explanations of the service you need and takes good of your car! Shout out to Aamer for his fantastic customer service! More
by Lisa
December 26, 2022
Very clean. Nice and warm garage on a cold day. I did have the tires rotated as part of my A1 service but the low air pressure light was still on when i got the Nice and warm garage on a cold day. I did have the tires rotated as part of my A1 service but the low air pressure light was still on when i got the vehicle back. Also i know it was too cold for a car wash, but a voucher or something would have been nice. More
by bjdub1976
Other Employees Tagged: Steve Farmandi
December 23, 2022
Service department and work performed was excellent - as always. However, when paying for my $95 oil change!!!! the receptionist slipped me a piece of paper stating customers are now being charged a 3.5% su always. However, when paying for my $95 oil change!!!! the receptionist slipped me a piece of paper stating customers are now being charged a 3.5% surcharge for credit card payments. This filthy money grab is beyond disgusting. A $95 oil change is excessive enough, but surcharging this and real repair work is outrageous. This is predatory extortionism and borderline criminal. After 23+ years of die hard loyalty to the sales and service departments of Arlington Acura, they have forced me to explore alternative service and sales options over managements pure greed. More
by TSAUDIO
Other Employees Tagged: Christopher Clark, Mark Neitzke
December 23, 2022
Got me in quick to look at a potential leak a month after major service. Thorough inspection, no issues found, no charge. Friendly service from all staff. major service. Thorough inspection, no issues found, no charge. Friendly service from all staff. More
by J12321K
Other Employees Tagged: Steve Farmandi
December 20, 2022
Great service! Got in and out quick. Thank you Mr. Ali and crew for everything Got in and out quick. Thank you Mr. Ali and crew for everything More
by JEWELSS13
Other Employees Tagged: Christopher Clark, Mark Neitzke, Sean Fork, Steve Farmandi
December 15, 2022
Service team is great, attentive, informative, honest, and knowledgeable. The dealer ship is getting a little long in the tooth and not maintained very well - doesn't look like anything has been done sin and knowledgeable. The dealer ship is getting a little long in the tooth and not maintained very well - doesn't look like anything has been done since they remodeled it way back! The new credit card surcharge is ridiculous. Competitors in the market do not charge clients....3.5% hit on in-person transactions is another money making proposition for the Rohrman Auto group. Seems insulting when you factor in the comments above. More
by RPSSALES
