391 Reviews of Aamer Ali
March 08, 2018
Service review The service overall was excellent. I have been a customer at this location for a long time and they have been maintaining this quality service. I tota The service overall was excellent. I have been a customer at this location for a long time and they have been maintaining this quality service. I totally recommend this location. More
February 16, 2018
Customer Service I can always count on excellent customer service at the Palantine dealership. Especially the service provided by Aamer! He is consistently Very reliab I can always count on excellent customer service at the Palantine dealership. Especially the service provided by Aamer! He is consistently Very reliable and trustworthy. More
February 07, 2018
Repair flat tire and perform inspection I came in “off the street with flat tire. Service staff took charge and had the job done right away. Service Dept is very customer focused-good fo I came in “off the street with flat tire. Service staff took charge and had the job done right away. Service Dept is very customer focused-good for me! More
Other Employees Tagged: Jeremy Hardman
December 23, 2017
Great service!!! I had my Acura and Lexus service back in summer 2017 at Arlington Acura in Palatine and I am very satisfied. This time I need another service for body I had my Acura and Lexus service back in summer 2017 at Arlington Acura in Palatine and I am very satisfied. This time I need another service for body repair so I reached out Mr. Aamer Ali immediately. Mr. Ali remembers me very well and within 15 minutes He provided me the estimate. Since I need to get another estimate from another shop, there was several days that I didn’t communicate with Mr. Ali. He is very patient and did good follow up. The estimate he provided is very reasonable so I went with him again. He arranged everything for me so I just need to drove there and drop off my car. I got my own car back and again very happy with the service throughout. Highly recommend Arlington Acura in Palatine, not just the repair also customer relationship throughout the process. More
Other Employees Tagged: Cashier
December 16, 2017
outstanding service The service department is outstanding; best I have ever dealt with in 60 years of car ownership. They go the extra mile every service visit. Service The service department is outstanding; best I have ever dealt with in 60 years of car ownership. They go the extra mile every service visit. Service department is the reason I have purchased 8 Acuras from this dealership over the last 25 years. More
Other Employees Tagged: Christopher Clark, Mark Neitzke , Jeremy Hardman, Michael Nauert, Chase Rohrman, Omar Shabaz, Alber Youssef
December 14, 2017
Service Department Excellent service. Very professional. Very accomodating. Getting a car serviced is never inexpensive. Chris especially was very thorough in explaining Excellent service. Very professional. Very accomodating. Getting a car serviced is never inexpensive. Chris especially was very thorough in explaining options and reasons for services needed. More
Other Employees Tagged: Christopher Clark , Jeremy Hardman
December 13, 2017
Excellent job and great customer service . They treat their customers with great respect. This gives thought to go back to this service centre even for minor jobs.. . They treat their customers with great respect. This gives thought to go back to this service centre even for minor jobs.. More
November 28, 2017
Always a pleasant experience Quick efficient and professional service. I always appreciate the welcoming attitudes of dealership staff. The coffee bar and snacks are a plus. Waiti Quick efficient and professional service. I always appreciate the welcoming attitudes of dealership staff. The coffee bar and snacks are a plus. Waiting area is very comfortable More
November 10, 2017
Excellent service and great people My experience with Acura was polite, nice and very informational on my vehicle and new vehicles. I met with a guy name Andrew Hanna. he was awesome! I My experience with Acura was polite, nice and very informational on my vehicle and new vehicles. I met with a guy name Andrew Hanna. he was awesome! If you are looking for a car, ask for Andrew H. Thank you again Acura! Great car! Great people! More
September 06, 2017
First service on new car Service is always timely and completed as expected. Service people are always pleasant, attentive and focused on providing a professional experience Service is always timely and completed as expected. Service people are always pleasant, attentive and focused on providing a professional experience and great Customer service More
Other Employees Tagged: Omar Shabaz

