Aamer Ali
Aamer Ali at Arlington Acura in Palatine

Aamer Ali

Service Advisor

Arlington Acura in Palatine

1275 E Dundee Rd
Palatine, IL 60074

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391 Reviews
not yet
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391 Reviews

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391 Reviews of Aamer Ali

February 01, 2024

Dealership Rating
Employee Rating

Great professional service and Mark Nietzke is fantastic! The reason I didn't give a 5 star is that you charge additional 10% when paying with a credit card. More

by r_duberstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Neitzke

September 25, 2023

Dealership Rating
Employee Rating

Roger and the rest of the service team are terrific. Fast, efficient service and courteous attention. Thank you! More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Neitzke , Roger (service)

August 18, 2023

Dealership Rating
Employee Rating

Ameer is the best! Very satisfied with the service. I will recommend it to my friends. More

by julisgus
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

July 29, 2023

Dealership Rating
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The dealership recognizes me by name when I am there for service and always works hard to meet my requests. The work has been good. More

by cbaldassarra
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark, Mark Neitzke

Jul 29, 2023

cbaldassarra responded

My unexpected service need was handled promptly. Thanks!

June 03, 2023

Dealership Rating
Employee Rating

Superb customer service and amenities to along with it. Personalized service and explanation of work being performed. More

by 2016ILX
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

April 13, 2023

Dealership Rating
Employee Rating

My 23 year experience with the service staff has been worth 5 stars each and every time!! More

by Marcie
Service Price Transparency
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Recommend Dealer
Yes

April 06, 2023

Dealership Rating
Employee Rating

Great service. Knowledgeable service advisor. Smooth pickup and drop service. Effective and efficient service. Professional. More

by Sachin
Recommend Dealer
Yes
Apr 08, 2023

Arlington Acura in Palatine responded

Hi Sachin, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Arlington Acura In Palatine. If you're ever in need of more help, please let us know!

April 05, 2023

Dealership Rating
Employee Rating

Brandon was great and easy to work with. Dealership lost 1 star because the car I had scheduled to test drive was not there when I arrived, even though I continued to get emails/texts about More

by TF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Damerjian

Apr 07, 2023

Arlington Acura in Palatine responded

Hello, we're happy you found our staff to be so supportive during your experience here at Arlington Acura In Palatine. Thanks again for the recommendation, and have an amazing day!

March 29, 2023

Dealership Rating
Employee Rating

Highly professional team. Exceptional service. Definitely I will recommend friends and family buy and lease cars at Arlington Acura. More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Gonzales, Gene Shenkman

Mar 30, 2023

Arlington Acura in Palatine responded

Thank you, Alex, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Mar 31, 2023

Arlington Acura in Palatine responded

Hi Alex, thank you for your kind review; we are happy to pass along your comments to the team here at Arlington Acura In Palatine! If you're ever in need of more help, please let us know!

March 08, 2023

Dealership Rating
Employee Rating

My purchasing experience in buying my 2023 RDX was excellent. No pressure at all. Was able to test drive several cars and picked one off the lot. I highly recommend this dealership. Their service More

by Kingsland Coombs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 09, 2023

Arlington Acura in Palatine responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new 2023 RDX! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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