My names Luke McDermott I own a company instinctive
energy and bought a dodge ram 1500 Tex from this location I was told when buying the truck as I spent over 108,000 cash and bought their highest warr
energy and bought a dodge ram 1500 Tex from this location I was told when buying the truck as I spent over 108,000 cash and bought their highest warranty package and additions 8,000 a month later I needed the vehicle serviced and when I did I paid out of pocket and have been paying for what should of been covered out of pocket everytime I brought my truck in
I’ve been going back and forth with them for 2 years about this issue and save yourself the stress buy from someone else
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by lukemcdermott16
Sep 17, 2025 -
Shottenkirk Chrysler Dodge Jeep Ram Prosper responded
Thank you for sharing your experience with us, Luke. We understand your frustration regarding the service and warranty issues you've been facing with your Dodge Ram 1500. Please reach out to us directly at Shottenkirk Prosper Chrysler Dodge Jeep Ram so we can discuss your concerns further. Your satisfaction is important to us.
Sincerely,
The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team
972-433-0524
Great dealership to work with.
Super easy during the entire transaction. No pressure. They made a deal work and I felt appreciated.
Super easy during the entire transaction. No pressure. They made a deal work and I felt appreciated.
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by sharlowB
Aug 20, 2025 -
Shottenkirk Chrysler Dodge Jeep Ram Prosper responded
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!
The customer service experience was great.
They were able to get the best car for my situation at fair market price
They were able to get the best car for my situation at fair market price
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by Chrishenry13
Jul 26, 2025 -
Shottenkirk Chrysler Dodge Jeep Ram Prosper responded
Thank you, we appreciate your kind words, Chris! We're glad to hear that you had a great customer service experience with us at Shottenkirk Prosper Chrysler Dodge Jeep Ram. It's wonderful that we could help you find the best car for your situation at a fair market price. We look forward to assisting you again in the future!
Sincerely,
The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team
972-433-0524
Smart, efficient, knowledgeable and helped get me what i
needed woth my trade in. Very helpful
needed woth my trade in. Very helpful
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by KOURTWEST1
Jul 10, 2025 -
Shottenkirk Chrysler Dodge Jeep Ram Prosper responded
Thank you for your wonderful review! We appreciate your kind words about our team and are thrilled to hear that we could assist you efficiently with your trade-in at Shottenkirk Prosper Chrysler Dodge Jeep Ram. We look forward to serving you again in the future!
Sincerely,
The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team
972-433-0524
I saw the car online and called about it .
Aaron was assigned to help me. He did a good job and we bought car.
Aaron was assigned to help me. He did a good job and we bought car.
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by jwagt
Verified Customer
Verified Customer
Nov 07, 2024 -
Shottenkirk Chrysler Dodge Jeep Ram Prosper responded
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!
I am so happy with my new Jeep Grand Cherokee L that I
purchased from Shottenkirk. It is exactly what I was looking for, and everyone made the process very easy. Special shout out to Angelica in financing
purchased from Shottenkirk. It is exactly what I was looking for, and everyone made the process very easy. Special shout out to Angelica in financing. She is very good at her job and so personable!
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by Jen
Verified Customer
Verified Customer
Nov 04, 2024 -
Shottenkirk Chrysler Dodge Jeep Ram Prosper responded
Jen, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!
The salesman Aaron spent more time with the person he was
selling the vehicle to before my appointment than he did at all with me during the sale. He went , got the vehicle, said I’ll be right back, I sat a
selling the vehicle to before my appointment than he did at all with me during the sale. He went , got the vehicle, said I’ll be right back, I sat and waited, he came to get my information and my truck I wanted to trade in, then told me I could go test drive the truck by myself around the parking lot, while he went back to his other customer. Then he proceeds to be condescending in the value of my trade in, saying I don’t know how vehicle values work, and trying to get me to pay way more for the truck I was looking at. He was not very good in my opinion. I then noticed one of the FOBs for my new truck didn’t work and he said it just needed a new battery. I came back the next day to pick up the FOB and still doesn’t work… now it’s been 3 weeks since I bought the truck and no second key fob. I like the truck, but not how I was “helped”
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by Push802003
Verified Customer
Verified Customer
Nov 01, 2024 -
Shottenkirk Chrysler Dodge Jeep Ram Prosper responded
Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.
Great staff and My Guy Aaron went over and beyond to help
me get a new vehicle if your looking for a new ride these guys are legit
me get a new vehicle if your looking for a new ride these guys are legit
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by James Coates
Verified Customer
Verified Customer
Oct 31, 2024 -
Shottenkirk Chrysler Dodge Jeep Ram Prosper responded
James, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!
Great service and communication.
He really knew the product and was able to explain all the differences which is what I needed.
He really knew the product and was able to explain all the differences which is what I needed.
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by shadele.adams
Verified Customer
Verified Customer
Other Employees Tagged:
Finance ladies were amazing and so helpful.
Oct 28, 2024 -
Shottenkirk Chrysler Dodge Jeep Ram Prosper responded
Shadele, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!
Was one of the best experiences I’ve had at a dealership.
Fast and friendly service. Thanks Aaron
Fast and friendly service. Thanks Aaron
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by Williamgoins5799
Oct 04, 2024 -
Shottenkirk Chrysler Dodge Jeep Ram Prosper responded
William, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!