Marquis Seay

Was told in financing that LoJack $500 add on was required but have screenshots of additional details that said nothing of the sort. Service NEVER answers the phone. Called for 2 days trying to fin required but have screenshots of additional details that said nothing of the sort. Service NEVER answers the phone. Called for 2 days trying to find out if the repair was done on the vehicle we bought but didn't get to drive home with. Kept getting bounced back to the front desk. Thankfully, Nicole, who was awesome, went over and found out for me because I had called so many times. When we picked up the car it was clearly not detailed and notified them that we were on our way ... on the 2 hour drive to get there, so I feel there was plenty of time. More

by snmnstrs Verified Customer Verified Customer

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This dealership was outstanding and helped me get into the truck of my dreams. Absolutely amazing! the truck of my dreams. Absolutely amazing! More

by wr_hutchins Verified Customer Verified Customer

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Excellent customer service and pay close attention to details. Straight to the point without the trickery. details. Straight to the point without the trickery. More

by smithcarlos5 Verified Customer Verified Customer

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The whole process took way too long. We came for a specific car, and the person (Aaron) that we were supposed to work with was busy with other people at the moment so we looked around a We came for a specific car, and the person (Aaron) that we were supposed to work with was busy with other people at the moment so we looked around a little bit. We did the app and the info that we got back did not really make sense (ex:credit score- it was told that it was way lower even though it is checked and monitored every week. I asked which score was checked and was told that it was confidential which made no sense considering it was my credit that was being checked). I was not told that I would get multiple inquiries/hits on my credit which really irritated me. We wanted the payment under a certain amount, but were rushed instead to fill out and sign papers before we were even told a number. Also the papers that they wanted us to sign had information that was not correct (ex:mileage) but Aaron still tried to get us to sign them before he wanted to update them. When I refused, then he decided to update them. We were told the receptionist used the car to drive to and from the bank which had to be a lie because it had 2,000 more miles added to it than what it said on the website, and it wasnt on yalls lot that long so it made no sense. Plus the dirt/items from the ground that got tracked into the car were not from a concrete surface, it was from grass and other places one would go. When we finally got to the finance part, that is when we were told the actual price which ended up being more than what we were wanting to spend per month, even though we were rushed in there to get it done KNOWING the price that we wanted to spend. We ended up getting the car anyway and after waiting an hour for it to get cleaned, I reach home and realize that the car was not even vacuumed out. Not sure what was happening to it in the back, but it took too long for it to not even be cleaned. All of the stuff that the receptionist tracked into the car was still under the paper floor mat that they tried to cover it with. That was extremely annoying. I ended up having to clean out/vacuum the car myself. So much for a new clean car. The process was too long, and I didn't appreciate not being given the info that was asked for up front or being told the truth about how the car was used. Other than that, Marquis was really helpful and Bijon was awesome in giving the info that was asked and needed. More

by tsawyer1290 Verified Customer Verified Customer

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Marquis was so helpful and kind, the next time I buy a car I’ll call Marquis first! car I’ll call Marquis first! More

by Lisa “Yo Mama” Riazi Verified Customer Verified Customer

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Deceptive pricing agreed on one price when I finally got to look at financing contract different price on contract. Also 3k in add on’s is ridiculous. On window sticker it’s one price on paper it’s another. to look at financing contract different price on contract. Also 3k in add on’s is ridiculous. On window sticker it’s one price on paper it’s another. My fault should have looked closer. More

by lhintonhinton Verified Customer Verified Customer

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Fast and friendly every time I am here. Does a great job. Customer service is amazing Does a great job. Customer service is amazing More

by CHELSEAMILLS12 Verified Customer Verified Customer

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Very professional and clean dealership. Broke down numbers to the cent and i knew what i was gettin and paying. Marquis was polite and professional and knowlegable. Would recommend to anyon Broke down numbers to the cent and i knew what i was gettin and paying. Marquis was polite and professional and knowlegable. Would recommend to anyone More

by Alfredo Verified Customer Verified Customer

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The service and the staff were extremely efficient and friendly. Bijon Parker in Finance went above and beyond to get us the best deal. Daniel was also awesome. friendly. Bijon Parker in Finance went above and beyond to get us the best deal. Daniel was also awesome. More

by marquezconnie013 Verified Customer Verified Customer

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Marquis was great! I would recommend him to my friends and family. Honest, dependable, and a good sense of humor! I would recommend him to my friends and family. Honest, dependable, and a good sense of humor! More

by pgchappell Verified Customer Verified Customer

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