Aaron Beltran | Page 27

The staff that greates me were great. Didn't like how they tried to upcharge Didn't like how they tried to upcharge More

by joshuasethsmom Verified Customer Verified Customer

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We finally got the right vehicle and the right numbers too, great job Antonio!!!!!! Looking forward to a smooth partnership between me and the dealership too. too, great job Antonio!!!!!! Looking forward to a smooth partnership between me and the dealership too. More

by Boo Verified Customer Verified Customer

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Extremely professional on every level. They went above and beyond for me. I have never had such a good experience at a car dealer They went above and beyond for me. I have never had such a good experience at a car dealer More

by Vigilantemynd Verified Customer Verified Customer

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I had a wonderful car shopping experience . Josh was very helpful and took his time answering all my questions. I never felt rushed or pressured. 5 stars! Thank you! Josh was very helpful and took his time answering all my questions. I never felt rushed or pressured. 5 stars! Thank you! More

by Y Gonzalez Verified Customer Verified Customer

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Such an amazing experience at this location. Kevin was truly an amazing sales person! This is the second time I buy a vehicle from him and he has always made it a fun and easy process. I love th Kevin was truly an amazing sales person! This is the second time I buy a vehicle from him and he has always made it a fun and easy process. I love that he is not pushy and he is extremely knowledgeable and helpful. He definitely does everything possible to get you into a vehicle. I will forever keep coming back to this location to buy a car from Kevin! The management team was also extremely helpful and energetic. Such an amazing atmosphere. More

by DEBORAHMARIA98 Verified Customer Verified Customer

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Jonathan was great. He makes it happen. There are lots of obstacles in the car market but Brandon VW rises above. He makes it happen. There are lots of obstacles in the car market but Brandon VW rises above. More

by Jer Verified Customer Verified Customer

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It was a frustrating process to be honest. Nothing against Josh as he seemed new or newer to the role and the GM that assisted was great, my frustration came from the amount of time I spent th Nothing against Josh as he seemed new or newer to the role and the GM that assisted was great, my frustration came from the amount of time I spent there. Meaning I spent extra time there when I already had made a promise to my son that I would be home to play with him, which I didn't get to do, I only got to spend 20 minutes with him until I had to get ready for work because of continual pauses, which I explicitly stated before I came in that I was on a time crunch and needed to be out before. 9:45/10. Also, the seemingly lack of a thorough inspection of the vehicle. Extra time was spent in terms of the paperwork. Where Josh needed assistance and had to step away several times. Also, I was very frustrated when it came to the numbers. The first document I signed said I was going to pay $385 and some change, and I was okay with that. The the next document I was going to sign showed a payment of $387 and some change. I asked josh and he pulled up the deal on the tablet and it showed the $385 and not the $387. So he went back and talked about it with the sales manager, I presume. When he came back, he was told that because it's a 2023 tag and not a 2022 tag for registration, it caused the increase. Which he did mention it as the license fee, he pulled up the deal on the tablet and it showed and estimated $150 license fee but the vehicle cost breakdown showed a $110 license fee. Therefore, I was going to be swindled out of money, which this is the first time this has ever happened at a dealership for me. After I pointed that out, he brought back the contract showing the $385 payment. Don't make me pay more than what I'm supposed to, y'all are professionals, don't play with people's hard earned money. As for the vehicle inspection, it was done poorly simply put. The center consol was entirely loose to where I can move it side to side and lift it by about 1/2 of an inch. The jeep symbol on the hood was coming off, the tailgate is misaligned pretty bad, as well as the left front turn signal assembly as it protudes out. The GM did help with these matters as he put all that on the We Owe document for repair when I bring it in. Update as of 7/3: I have been trying for the past five days to set up an appointment to bring my 2017 Jeep Cherokee in and to get a rental to complete the "We Owe" listed items, but I have not received any response since 6/28. I have been ghosted and not a good look for them with a binding contract! More

by cartuner08 Verified Customer Verified Customer

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Very knowledgeable to your service needs and courteous to their customers the moment you step through the door. their customers the moment you step through the door. More

by KIWAN.WILLIAMS10 Verified Customer Verified Customer

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Ryan was great. Knowledgeable and efficient. Great job! Dealer policy for a cash buyer to pay a additional premium almost lost my business. Ryan saved the day. Knowledgeable and efficient. Great job! Dealer policy for a cash buyer to pay a additional premium almost lost my business. Ryan saved the day. More

by SIRGOLF1963 Verified Customer Verified Customer

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Very courteous and patient staff. Vehicle selection was much better than other dealerships that I’ve seen. Sales person took time to walk us through multiple vehicles, with multiple t Vehicle selection was much better than other dealerships that I’ve seen. Sales person took time to walk us through multiple vehicles, with multiple test drives. All in all, it was a great experience. More

by JNDAVIS701 Verified Customer Verified Customer

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