Aaron Ferguson

Lack of communication with customer concerning repairs of vehicles and given incorrect information about cost vehicles and given incorrect information about cost More

by JPDOUGLAS Verified Customer Verified Customer

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Service department is top notch would recommend to anyone they are very knowledgeable and courteous they are very knowledgeable and courteous More

by weeks423 Verified Customer Verified Customer

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Prompt and courtesy service. The receptionist that checked me in was exceptionally helpful and informative. The receptionist that checked me in was exceptionally helpful and informative. More

by billrdotson Verified Customer Verified Customer

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My truck was down there for over a month where it was quoted initially within a couple weeks the lead technician manager Jeff told me that their tech that was working on. It broke a sensor off in the eng quoted initially within a couple weeks the lead technician manager Jeff told me that their tech that was working on. It broke a sensor off in the engine and tried to cover it up, but he was gonna make sure that I knew about that and they were gonna do something about it. He was a very nice individual, but his Technicians are very careless apparently the truck had another issue when I was quoted $3700 for the full repair and I decided just to pay the thousand dollars because I was told that the truck was in operable now that I drove in and I won’t be driving it out that was hard to swallow, but he was able to get it running, but I wouldn’t have known because I drove it about 20 minutes down the road and the engine completely overheated and sputtered to a stop and I looked down in the gauge is all the way in the red. I opened up the hood and I am met with a coolant reservoir that is bone dry they forgot to put coolant in the truck. Jeff sent a technician out to me to put coolant in there and then eventually the truck did start back up but it’s been leaking coolant ever since and I had to get it towed back over to my property where it’s now sitting it looks like it’s coming out from the seals gasket area. I’m just very unhappy with the outcome from bringing it to a dealership which I took it to you guys even though it’s way more expensive it’s the thoroughness and care and quality is what I was after but I ended up getting shafted more than I’ve ever been in a very long time and I’m still pursuing this if you could please call me at 423-4407334 More

by PAUL@TECHMECA.COM Verified Customer Verified Customer

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It’s just a typical dealer service, in fact the last new purchase vehicle was a German brand and their service dept. was much nicer w/ free beverage of choice, your service dept is a typical dealer service purchase vehicle was a German brand and their service dept. was much nicer w/ free beverage of choice, your service dept is a typical dealer service area, waiting room with old magazines, a coffee pot but no coffee, a tv that isn’t playing, etc. plus most dealerships wash the vehicles after service From this dealership it took two years and reordering a truck three times only to receive a vehicle that was knowingly built with a defective engine ! Now you somehow think I should give a great review on the fact you had to perform the test to see if it should be replaced, Now if it were you, How would you feel ? More

by kissbass1 Verified Customer Verified Customer

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They are courteous and helpful at this dealership. They were very good about helping me know which coupons to use. They were very good about helping me know which coupons to use. More

by LHUBBARD46 Verified Customer Verified Customer

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Scheduled a brake change, drive 2 hours to only get a diagnostic performed. Still no brakes. Overpriced products as well. Very unhappy! diagnostic performed. Still no brakes. Overpriced products as well. Very unhappy! More

by brashearsml Verified Customer Verified Customer

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Everyone was welcoming and nice. They did tell me things that had just been replaced prior year and then said someone probably put after parts on and they won’t last. When told them They did tell me things that had just been replaced prior year and then said someone probably put after parts on and they won’t last. When told them they replaced so if after parts they put on. And said wouldn’t last but year for 1,009 bucks! Don’t think so! More

by GIGIWHITEMAN1 Verified Customer Verified Customer

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Service was on time and finished in a timely manner The staff was friendly and courteous staff was friendly and courteous More

by HOUSE1137 Verified Customer Verified Customer

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Every one was really Nice and explained everything as what was going on and what I needed what was going on and what I needed More

by moorefarm430 Verified Customer Verified Customer

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