Aaron Horwitz
Aaron Horwitz at KIA at Napleton's Northlake

Aaron Horwitz

Service Advisor

KIA at Napleton's Northlake

3626 Northlake Blvd
Palm Beach Gardens, FL 33403

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4 Reviews
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4 Reviews

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4 Reviews of Aaron Horwitz

January 08, 2025

Dealership Rating
Employee Rating

This is the most dishonest dealership. They do not do what you ask them, like rotate tires, but they take your money or service contract and charge them so you don't get to use it again. N More

by sadkiaowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 27, 2025

KIA at Napleton's Northlake responded

Thank you for bringing this to our attention. We recognize that your experience did not meet expectations, and we take that feedback seriously. Insights like yours help us pinpoint where our service or processes fell short and drive the changes needed to improve. If you're open to sharing more details, we’d welcome the chance to investigate the issue and work toward a resolution. Our team is committed to addressing concerns thoroughly and rebuilding your trust in our organization.

Jan 08, 2025

KIA at Napleton's Northlake responded

Hi! My name is Rose. I am really sorry you did not have a good experience at our Northlake Kia location. Please give us an opportunity to make things right. Please call John, Service Mgr at (561) 335-1799. Or the GM of the store Sammie on his direct line 561-255-9129 as soon as you get an opportunity.

Jan 08, 2025

sadkiaowner responded

I have talked to mangers in the past. nothing changes. I will not even be using the rest of my service contract there, i have no trust. and this was my final straw with them.

January 11, 2021

Dealership Rating
Employee Rating

Mean spirited greedy people who don’t keep their word. First, when I leased the car, I was given one price by the salesman then a bunch of additional charges when they sent me to “finance” Then, I made a More

by Gepena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Nick Sciorsci, Vishnu Rampersad, Roxy Lambert , Abby Agosto

Jan 13, 2021

KIA at Napleton's Northlake responded

Thanks for taking the time to express your concerns. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (561) 903-0407 and we will do our best to make this better. We hope to hear from you.

July 23, 2020

Dealership Rating
Employee Rating

It was fast and easy as a walk in. All my issues were answered. Always a smile and a good upbeat atmosphere. I will return. More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Sciorsci, Vishnu Rampersad, Roxy Lambert , Abby Agosto

May 15, 2020

Dealership Rating
Employee Rating

I went to kia and bougugt a car from abe dabbs and got tge best experience ever he was professional and kind made it super nice and easy and got me agreat deal i recommend to any one to see abe for their More

by towandathomas0271
Recommend Dealer
Yes

Other Employees Tagged: Nick Sciorsci, Vishnu Rampersad, Roxy Lambert , Abby Agosto

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