Aaron Kloss

The whole process was quick and smooth, with excellent communication. We took a test drive, and the team quickly arranged financing with a great rate. communication. We took a test drive, and the team quickly arranged financing with a great rate. More

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I am extremely pleased with my purchasing experience at Mercedes-Benz North Olmstead. My experience was unique, as I live out of state—— approximately 3.5 hours from the dealership—— but the entire proces Mercedes-Benz North Olmstead. My experience was unique, as I live out of state—— approximately 3.5 hours from the dealership—— but the entire process was seamless from beginning to end. My salesman, Aaron Floss, went above and beyond to make the experience feel as personal and interactive as if I were right there at the dealership. Through video calls, phone calls, and texting, Aaron kept me informed and engaged throughout the entire process. His communication, responsiveness and attention to detail made purchasing a vehicle from out-of-state incredibly convenient. When I arrived at the dealership, my new car was beautifully cloaked and ribboned for a very special reveal. It was such a thoughtful touch. I made the experience feel truly memorable. Emily Kotnik then spent considerable time with me setting up and personalizing the vehicle to meet my needs as the owner and driver. She was extremely knowledgeable, informative, and patient, and she was fantastic to work with. Jessica Twardzik made the financing process equally smooth and effortless. My entire purchasing packet was assembled and ready for completion when I arrived, making the process truly hassle-free. Overall, this was one of the best vehicle purchasing experience I’ve ever had—— and I have been a Mercedes-Benz owner for more than 20 years. The level of professionalism, communication, attention to detail, and genuine customer care demonstrated by this team was exceptional. Five stars for this impressive team!! Aaron, Emily, and Jessica—— thank you for making my purchase such a memorable and enjoyable experience! More

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I have always had a great experience when I come here. Everybody makes you feel so welcome. Especially my sales guy, Aaron. Everybody makes you feel so welcome. Especially my sales guy, Aaron. More

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Aaron is someone that truly cares about his clients and does what is best for my needs and budget. He made the experience seamless, and I will continue to make Mercedes North Olmsted my first choice with does what is best for my needs and budget. He made the experience seamless, and I will continue to make Mercedes North Olmsted my first choice with a person like him assisting their clientele. More

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This is my second time working with Aaron Kloss. Just like the first time he made my car buying experience a seamless one! He is professional, knowledgeable, kind and courteous. I highly recommend A Just like the first time he made my car buying experience a seamless one! He is professional, knowledgeable, kind and courteous. I highly recommend Aaron for all your Mercedes Benz needs. Needless to say, I am a satisfied customer! More

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Aaron Kloss is professional and courteous. He made my buying experience seamless. I would highly recommend him for your Mercedes Benz needs. He made my buying experience seamless. I would highly recommend him for your Mercedes Benz needs. More

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What a wonderful experience, especially coming from out of State. Aaron Kloss, Jessica Twardzik & Emily Kotnik are amazing to work with! 5 Stars all around!! of State. Aaron Kloss, Jessica Twardzik & Emily Kotnik are amazing to work with! 5 Stars all around!! More

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WOW! Is one of the words to express my experience with Aaron and the team. From the beginning Taylor sent a video, to the crescendo during the reveal. I'm Is one of the words to express my experience with Aaron and the team. From the beginning Taylor sent a video, to the crescendo during the reveal. I'm so ecstatic after purchasing my retirement vehicle. Thank you! More

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As an out of state buyer, Aaron made the whole process very easy by sending pictures and videos and was very responsive to all of my questions. very easy by sending pictures and videos and was very responsive to all of my questions. More

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Aaron Kloss did a fantastic job of guiding me through the process. I purchased this car from out of state and he facilitated all aspects, including trade in, with everything ready to go by the time I arrived process. I purchased this car from out of state and he facilitated all aspects, including trade in, with everything ready to go by the time I arrived. Excellent service by Aaron and all team members! More

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