Aaron Kloss

Aaron Kloss was knowledgeable, attentive, and responsive. Transparent pricing. Excellent customer service at all levels. I highly recommend this dealership. Transparent pricing. Excellent customer service at all levels. I highly recommend this dealership. More

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What a five-star experience my salesperson Aaron went above and beyond what I have found at any other dealership always responsive whether he was working not working anything he said he would do was done above and beyond what I have found at any other dealership always responsive whether he was working not working anything he said he would do was done promptly car came absolute perfect condition just as he said five star dealership five star sales can't say enough about him of the dealership More

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This was the best & most relaxed car purchase I have ever made from a dealership. Will definitely look at this dealership when comes time to purchase my next car. made from a dealership. Will definitely look at this dealership when comes time to purchase my next car. More

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We recently bought a car from Mercedes Benz of North Olmsted with Aaron’s help. He made the buying experience a positive one and the process smooth. He was very knowledgeable, attentive and personable. Olmsted with Aaron’s help. He made the buying experience a positive one and the process smooth. He was very knowledgeable, attentive and personable. Anyone looking to buy a car I would definitely suggest contacting him. More

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We had the pleasure of working with Aaron Kloss. Aaron was great to work with. His communication was quick, comprehensive, and helpful. We recommend Aaron and his team! Aaron was great to work with. His communication was quick, comprehensive, and helpful. We recommend Aaron and his team! More

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Aaron was extremely helpful and responsive in working through my mini cooper purchase. Couldn’t recommend him more! through my mini cooper purchase. Couldn’t recommend him more! More

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This is my second car purchase. Both times they made it very easy. Both times the deals got made with one phone call and messages. They accommodated every request even sending a vi Both times they made it very easy. Both times the deals got made with one phone call and messages. They accommodated every request even sending a video of the bottom of the vehicle in the wet weather on my last purchase. The deals got done with no pressure to come in, to buy and no add on to the price. This is a rare thing in any dealership I have worked with in the past. I don't see myself buying elsewhere. More

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The whole process was quick and smooth, with excellent communication. We took a test drive, and the team quickly arranged financing with a great rate. communication. We took a test drive, and the team quickly arranged financing with a great rate. More

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I am extremely pleased with my purchasing experience at Mercedes-Benz North Olmstead. My experience was unique, as I live out of state—— approximately 3.5 hours from the dealership—— but the entire proces Mercedes-Benz North Olmstead. My experience was unique, as I live out of state—— approximately 3.5 hours from the dealership—— but the entire process was seamless from beginning to end. My salesman, Aaron Floss, went above and beyond to make the experience feel as personal and interactive as if I were right there at the dealership. Through video calls, phone calls, and texting, Aaron kept me informed and engaged throughout the entire process. His communication, responsiveness and attention to detail made purchasing a vehicle from out-of-state incredibly convenient. When I arrived at the dealership, my new car was beautifully cloaked and ribboned for a very special reveal. It was such a thoughtful touch. I made the experience feel truly memorable. Emily Kotnik then spent considerable time with me setting up and personalizing the vehicle to meet my needs as the owner and driver. She was extremely knowledgeable, informative, and patient, and she was fantastic to work with. Jessica Twardzik made the financing process equally smooth and effortless. My entire purchasing packet was assembled and ready for completion when I arrived, making the process truly hassle-free. Overall, this was one of the best vehicle purchasing experience I’ve ever had—— and I have been a Mercedes-Benz owner for more than 20 years. The level of professionalism, communication, attention to detail, and genuine customer care demonstrated by this team was exceptional. Five stars for this impressive team!! Aaron, Emily, and Jessica—— thank you for making my purchase such a memorable and enjoyable experience! More

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I have always had a great experience when I come here. Everybody makes you feel so welcome. Especially my sales guy, Aaron. Everybody makes you feel so welcome. Especially my sales guy, Aaron. More

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