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Mercedes-Benz of North Olmsted
4.9
751 Lifetime Reviews
28450 Lorain Rd, North Olmsted, Ohio 44070 Directions
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
November 15, 2018
"Excellent customer experience "
- JulieBExcellent service, extremely satisfied with the sales transaction and the customer service far exceeded my high expectations and unique request. Not only did I want a certified used car, I needed to have it adapted for my handicap. I met with Don LaPorte several times to identify the most appropriate car, test drive it, and find the right color and style. Don made many calls and sent emails, helping me coordinate adaptions with the aftermarket companies. Don ensured that I got the perfect car for me and the best possible deal. So easy and I get a Mercedes!
Read MoreNovember 15, 2018
"Shawn Blum has provided an exceptional experience"
- jjmcabierWhen buying a vehicle, I will only purchase from those that act with integrity and openness in communication. Shawn Blum and Mercedes-Benz of North Olmstead met those qualifications without hesitation or provocation. I would highly recommend this experience.
Read MoreEmployees Worked With
November 15, 2018
"First-Class customer service!"
- BillyD1979What an excellent experience! I worked with Shawn at Mercedes-Benz of North Olmsted and was VERY impressed. Impeccable service with a smile, willing to go the extra mile and first class treatment. From the time I inquired about the ML350 to the time I returned my loaner and picked it up, Shawn kept me informed and ready to help at any time. His cool demeanor and top notch customer services skills were the best I've seen. This was my first Mercedes-Benz purchase but will not be my last. HIGHLY RECOMMENDED!
Read MoreEmployees Worked With
Featured Inventory
2019 Mercedes-Benz CLS-Class
$83,170
2019 Mercedes-Benz Metris
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2019 Mercedes-Benz Sprinter
$45,965
2019 Mercedes-Benz C-Class
$51,155
Photos & Amenities
- After Hours Drop-Off
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Instant Financing
- Authorized Parts Store
- Rental Car Service Onsite
- Shuttle Service
- Television
- Vending Machines
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