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Aaron Lang
Aaron Lang at Blake Ford
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Aaron Lang

Service Advisor

Blake Ford

1011 Armory Drive
Franklin, VA 23851

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4.6
25 Reviews
4.6

25 Reviews

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25 Reviews of Aaron Lang

April 17, 2024

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Shaun and the entire service department at Blake Ford really do a wonderful job looking out for me and my vehicles. I've been a loyal Blake Ford client for many years and believe they give each customer More

by Paul_kaplan
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Recommend Dealer
Yes

Other Employees Tagged: Tal Drewry, Shawn McNeely, Wesley Anderson

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Apr 19, 2024

Blake Ford responded

Paul, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Aschenbach Ford Team

April 16, 2024

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The service was good it took a little longer than I expected but things happen all the time thank you for your service More

by cdartis62
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Yes
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Apr 18, 2024

Blake Ford responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Aschenbach Ford Team

April 11, 2024

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Service department is very nice to work with when I need their help and advice! More

by wsimmons2
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Recommend Dealer
Yes

Other Employees Tagged: Shawn McNeely

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April 06, 2024

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Aaron did a great job getting my car fixed! He is a valuable asset to Blake Ford. More

by wsimmons2
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Yes
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Apr 10, 2024

Blake Ford responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Aaron does for Blake Ford and our customers. Hope to see you again soon! Sincerely, The Aschenbach Ford Team

April 04, 2024

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Car had to be serviced for a recall, scheduling was timely and vehicle was taken care of quickly, Customer service was great. More

by webtime96
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Recommend Dealer
Yes
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Apr 09, 2024

Blake Ford responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Aschenbach Ford Team

April 04, 2024

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Was told that all fluids were topped off. DEF fuel light came on today with 3500 miles to next oil change. Def fuel last every 5000 miles. More

by wesley.fowler
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Recommend Dealer
No

Other Employees Tagged: Shawn McNeely

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Apr 05, 2024

Blake Ford responded

Thank you for sharing this review regarding your experience with us, Wesley. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Aschenbach Ford Team

April 02, 2024

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Blake ford was the only dealer that would take my Truck in for repairs! I am so Grateful in how well they did on the engine replacement but, After having to replace my entire engine, it was discovered my h More

by smwells
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Recommend Dealer
Yes

Other Employees Tagged: Shawn McNeely, Wesley Anderson

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Apr 02, 2024

Blake Ford responded

Thank you so much for the review! We appreciate the feedback! We strive to provide exceptional customer service, and hope that you are very satisfied! We are taking care of the issues you mentioned as discussed on the phone. Please let us know if there's anything else we can do for you!

Apr 02, 2024

smwells responded

Yes I will and thank you so much for all that you do!

April 01, 2024

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The staff I spoke with were informative and polite. I'm confident the work was done correctly. Also bought a new vehicle when I was there. More

by jbstutts17
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Shawn McNeely , Tal Drewry was great as the salesperson.

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Apr 02, 2024

Blake Ford responded

Thank you so much for the great review! We love hearing it! Thank you for being the most important part of our business. We strive to provide exceptional customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you!

April 01, 2024

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Very pleasant. I guess he was the guy I gave my keys to. Service was speedy More

by yfsmith4
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Recommend Dealer
Yes
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Apr 02, 2024

Blake Ford responded

Thank you so much for the review! We love hearing it! We strive to provide exceptional customer service, and we're glad that this was the case for you! Please let us know if there's anything else you need.

March 31, 2024

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Pleasant employees and good service. Service employees are always very friendly. Waiting areas are clean More

by nancypb2010
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Shawn McNeely

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Apr 02, 2024

Blake Ford responded

Thanks for the great review! We love hearing about your pleasant experiences with us! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else you need.

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