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Aaron Neal
23 Reviews
23 Reviews of Aaron Neal
June 29, 2020
Service was great. Repairs done faster than anticipated. Car was returned clean outside and in. I was kept updated by email even though I was waiting at the dealership for repairs to be completed Car was returned clean outside and in. I was kept updated by email even though I was waiting at the dealership for repairs to be completed More
by chris
Other Employees Tagged: Dave Klausner
June 10, 2020
Advisor was very knowledgeable and curious. My repairs were done fast and were perfect. Waiting area was clean and arranged for social distancing. Care was washed and cleaned when it was done. were done fast and were perfect. Waiting area was clean and arranged for social distancing. Care was washed and cleaned when it was done. More
by Roman
May 22, 2020
Excellent service! Called before valet arrived and called when discovered issue with engine light to talk through diagnostics. Awesome service! Bedford Mercedes does a great job! My sales perso called when discovered issue with engine light to talk through diagnostics. Awesome service! Bedford Mercedes does a great job! My sales person, Dave Klausner is the best!!! Even my friends loved him when they purchased their Mercedes! More
by Mml
Other Employees Tagged: Dave Klausner , Dave Klausner
May 07, 2020
CLEAN COURTEOUS &PROFESSIONAL. SERVICE WAS FASTER THAN PREVIOUS TIMES. THE SERVICE CHARGES ARE A LITTLE EXPENSIVE FOR A GLOBAL PANDEMIC TO BE GOING ON.I APPRECIATE A.NEAL KINDNESS AT THIS TIME.MORE HAND S PREVIOUS TIMES. THE SERVICE CHARGES ARE A LITTLE EXPENSIVE FOR A GLOBAL PANDEMIC TO BE GOING ON.I APPRECIATE A.NEAL KINDNESS AT THIS TIME.MORE HAND SANITIZER NEEDS TO BE AVAILABLE & STAFF SHOULD BE REQUIRED TO WEAR MASK FOR EVERYONES SAFETY. More
by curtessa
Other Employees Tagged: Orlando Crenshaw
April 16, 2020
Fantastic service all around. Great buying experience. And after a fender bender, terrific body shop and service. They take great care of their customers! A+ And after a fender bender, terrific body shop and service. They take great care of their customers! A+ More
by Firstbeemer
Other Employees Tagged: Saad Toor, Dave Silver, Dave McCaig
March 15, 2020
Excellent customer service!!! Everybody was please pleasant and willing to help. All of my questions were answered. I would recommend everyone that I know to this mercedes benz location. pleasant and willing to help. All of my questions were answered. I would recommend everyone that I know to this mercedes benz location. More
by riefs77
Other Employees Tagged: Chriss Burdis, Jeff Miller, John DiVincenzo, Al Dadas, Dave Cory, Megan Bailey, Chini Graves, Nateisha Shaw, Lisa Baynes
March 07, 2020
Great experience I have purchased and had all of our Mercedes Benz cars serviced at Penske. Always good service and reasonable price work. Very professional and courte I have purchased and had all of our Mercedes Benz cars serviced at Penske. Always good service and reasonable price work. Very professional and courteous staff . More
by F.dolence2
Other Employees Tagged: David Silver. Ron Miller
September 19, 2019
GREAT PLACE VERY CLEAN FACILITY AND FRIENDLY STAFF, GREAT SERVICE. REPS WERE VERY FRIENDLY AND HELPFUL, DAVE DID ALL HE COULD TO HELP ME WITH MY VISIT VERY CLEAN FACILITY AND FRIENDLY STAFF, GREAT SERVICE. REPS WERE VERY FRIENDLY AND HELPFUL, DAVE DID ALL HE COULD TO HELP ME WITH MY VISIT More
by rughead
Other Employees Tagged: Dave Klausner, Mike Widemire, Tim Warren
January 23, 2019
Worse service department Called with a malfunction light on the suspension so I called to get an appointment to have it looked at. Told me no loaner cars available for 2 weeks Called with a malfunction light on the suspension so I called to get an appointment to have it looked at. Told me no loaner cars available for 2 weeks!!! Spend $80k for a car and can’t get a loaner car for 2 weeks!! Speaks to the quality of MB if they are that backed up with service. Show up to get the issue diagnosed and drop car and show person the light that was on. Sit in waiting room for a device mange for 10 mins. Finally shows up and says you are here for the A service correct? No I am here for the problem with the suspension that I just explained to the person who works for you 5 mins ago! He then tells me there is $146 diagnosis fee because I am about 150 miles over the warranty!! What xxxxxxxx. Will never buy a car from Mercedes of BEdford and probably not buy a MB ever again. More
by Ken318
Other Employees Tagged: Lionel Brown El, John DiVincenzo
