Aaron Pflaum
Aaron Pflaum at Robert Brogden's Hays GMC
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Aaron Pflaum | Page 2

Sales & Leasing Consultant

Robert Brogden's Hays GMC

108 E 13th St
Hays, KS 67601

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4.7
24 Reviews

With over 25 years in the automotive industry and the last four right here at Robert Brogden, it would be hard to find a more knowledgeable person to help you find the vehicle you need than Aaron. After the sale, he knows how to keep in touch and keep you connected in a way that makes as much sense as his honest approach to customer service. Twin girls and a son make family life important to Aaron, while hunting, fishing, boating and following the Kansas City Chiefs help him find a balance between his career and home life. Aaron is the salesman you hoped you would meet to walk you through the sales process. Someone who’s contact you look forward to after the sale.

4.7

24 Reviews

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24 Reviews of Aaron Pflaum

January 24, 2024

Dealership Rating
Employee Rating

very good to work with was very easy to get along with as all the employees where very helpful More

by ttchemical
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kalor Moore

Jan 26, 2024

Robert Brogden's Hays GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

January 11, 2024

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Employee Rating

Horrible customer service skills! Very rude and not very helpful!! Wouldn’t recommend if you are looking for a new vehicle! I know I definitely wont be going back! More

by KATE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Josh Ficken, Tony Aguilar

Jan 12, 2024

Robert Brogden's Hays GMC responded

Thank you for taking the time to leave us your review, Kate. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. I would appreciate hearing more about this issue so that we may work together to make amends. Please contact me at your earliest convenience. I hope to hear from you soon. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

December 30, 2023

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Very good to work with. Aaron was very easy to get along with as were the other employees. More

by IHMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Staab, Kalor Moore

Jan 02, 2024

Robert Brogden's Hays GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

December 20, 2023

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Employee Rating

They did a good job. Will most likely trade again when the miles are up to the best time to trade. More

by jimleecanf
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Dec 22, 2023

Robert Brogden's Hays GMC responded

Jim, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

December 19, 2023

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Working with Aaron was great. He was very diligent in finding us a vehicle. Very pleasant and helpful. More

by BILLIBECKMAN
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Dec 20, 2023

Robert Brogden's Hays GMC responded

Thank you for leaving us this great review, Billi! I am very happy to hear that Aaron could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

November 29, 2023

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Employee Rating

Good place. Will always go there! Had the best service and everyone was so nice! More

by stephanieknowlton21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kalor Moore

Nov 30, 2023

Robert Brogden's Hays GMC responded

Thank you for this amazing review! We really appreciate your business! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

November 19, 2023

Dealership Rating
Employee Rating

Not your fault but the paperwork is atrocious and takes forever to complete. Then had another delay when had to take the vehicle to the shop for a strange noise when Aaron started it up to show us all the More

by KELLING47
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kalor Moore

Nov 21, 2023

Robert Brogden's Hays GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

November 09, 2023

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Employee Rating

they were great to work with. we will be a repeat customer simple, straigth forward, sold ! More

by FLINTHILLSSTONE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Staab

Nov 09, 2023

Robert Brogden's Hays GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

October 29, 2023

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Employee Rating

They are tough on prices. I paid more than I wanted to. They give you a buy back period but no 30 warranty on used vehicles. More

by MICHAELSAUVAGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chad ?

Oct 31, 2023

Robert Brogden's Hays GMC responded

I would like to thank you for sharing this review, Michael. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and encourage you to contact me if you would like to further discuss your visit. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

October 25, 2023

Dealership Rating
Employee Rating

Aaron was very helpful in getting our Denali ordered and then having it ready for us when we picked it up. Would recommend Aaron and this dealership to anyone. More

by MCCREADYJL
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Kalor Moore

Oct 26, 2023

Robert Brogden's Hays GMC responded

Congratulations on your new Denali! Thank you for taking the time to write about your experience. It's great to know Aaron and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to contact me or stop by if there is anything else I can do to help you. Regards, Cole Reed, Sales Manager creed@brogdenauto.com

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