Abby Depedro

Everyone was very pleasant and helpful. That is a great team you have. Hang on to them. That is a great team you have. Hang on to them. More

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The Purchase: We found the vehicle we wanted in the Desota Ford inventory and drove the distance out to Arcadia. They provided us with a generous trade in value and a great price on the vehicle we pur Desota Ford inventory and drove the distance out to Arcadia. They provided us with a generous trade in value and a great price on the vehicle we purchased. The transaction was smooth and significantly quicker than previous experiences we’ve had in large cities. The AWESOME Service: When we purchased the vehicle, we had come to an agreement with the Sales and Service Managers to perform some minor maintenance / repairs at cost the next time we brought the vehicle in for service. Since the purchase date, the ownership/leadership has changed and to my surprise, they had everything documented and they proactively honored the agreement! Beyond that, Abby Depedro is the most knowledgeable, level headed, competent and welcoming Service Writer I’ve ever met. Being small business owners, we know how difficult it is to find, groom and retain such employees. We can’t forget to mention the Mech’s; Great job! We are very happy, and you have earned our business! More

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With Steve there was never any pressure , we just looked at the inventory , and casually got to know each other which was good for me . I come from a small midwest town where you knew all the auto sales peo at the inventory , and casually got to know each other which was good for me . I come from a small midwest town where you knew all the auto sales people , and their families . I will go back , and direct freinds to try him before buying . More

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Let's just say they had my truck for 2 months came in not running told me electrical problem then blamed electrical problem on another dealer that had worked on truck before at the end of two months it took running told me electrical problem then blamed electrical problem on another dealer that had worked on truck before at the end of two months it took them all that time to find a real problem which was water in the gas tank claim they were going to drop the tank clean the system out when I got the truck back I didn't even make it out of town it started to act up but then cleared up again after the second hurricane truck was sitting at dealers for the first one truck would not run again decided no way was I going back there after throwing away $1,500. I've got to take care of it myself found the problem crack in the fuel pump which is on top of the tank right below to split between the cab and the truck bed so all rain off running off of the crew cab pouring on the top of the tank. tank had never been touched or removed. Totally incompetent two months to find a problem that automobiles have had since they were invented. More

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Desoto Ford Service Dept in Arcadia FL are truly a hard working group of professionals. Jeremy, Abby, Matt and Lee exceeded our expectations. We appreciate the work they did and the extra mile they went fo working group of professionals. Jeremy, Abby, Matt and Lee exceeded our expectations. We appreciate the work they did and the extra mile they went for us. More

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Been there twice in the past month, service and recall. Both times were a pleasing experience. I'll be back Both times were a pleasing experience. I'll be back More

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Great service. Abby quoted the repairs, no hidden fees or add on repairs. She was courteous and called me by name. The repairs were completed on time. add on repairs. She was courteous and called me by name. The repairs were completed on time. More

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They were. Courteous and above all honest. I was told how long it would be and it was right on. I called in the day before and they had the tires laying out waiting. long it would be and it was right on. I called in the day before and they had the tires laying out waiting. More

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Desoto Auto Mall is an excellent dealership. The employees are very friendly. Clint and Rob were very helpful when I purchased my 2020 Ford Explorer. employees are very friendly. Clint and Rob were very helpful when I purchased my 2020 Ford Explorer. More

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Great service The radio in our Town and Country stopped working. Called Desoto to get an appointment and spoke with Abby. She got us in the next day. They discovere The radio in our Town and Country stopped working. Called Desoto to get an appointment and spoke with Abby. She got us in the next day. They discovered we needed a new radio, and said they would order one for us. It came in the next day (Thursday). Abby set an appoint for us for Friday, but we couldn't make it because of a scheduling conflict, so she scheduled us for the following Monday. Came in on Monday, and we were out the door with a new radio in one hour. Great service. I'll be a loyal customer. More

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