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245 Reviews of Abby Tague
March 30, 2018
Abby is professional informative an absolute pleasure I found Abby to so informative, helpful, proactive and communicative at every step of the way advocating for me and simply going the extra mile- not a I found Abby to so informative, helpful, proactive and communicative at every step of the way advocating for me and simply going the extra mile- not a typical experience. She is a true asset to the service team. THANK YOU for your help and just being an absolute pleasure to deal with. More
by katrinadraves818
Verified Customer
March 26, 2018
Impressive Service Advisor I waited for my car to be serviced. The service itself was fine. The service advisor, Abby, was a very impressive problem solver. Well done. I waited for my car to be serviced. The service itself was fine. The service advisor, Abby, was a very impressive problem solver. Well done. More
by jrkearney
March 25, 2018
Outstanding service by superb people Brian Hoskins Ford and its personnel has always provided us with exemplary sales and service. We go nowhere else for both sales and serice. Period! Brian Hoskins Ford and its personnel has always provided us with exemplary sales and service. We go nowhere else for both sales and serice. Period! More
by c7zzgt
Other Employees Tagged: Lorri Park, Kevin Trost
March 23, 2018
Good experience with service department. Speedy service for oil change, tires rotation and check up. Waiting room pleasant with tv on. Service was done in timely manner. Overall experience wa Speedy service for oil change, tires rotation and check up. Waiting room pleasant with tv on. Service was done in timely manner. Overall experience was good and I will come back again. More
by CATHERINE_YOST
March 23, 2018
Awesome service department I brought my automobile in for Servicing and the service representative was amazing. Not only did she explain what needed to be done and how long it w I brought my automobile in for Servicing and the service representative was amazing. Not only did she explain what needed to be done and how long it will take but at the end when I picked up my car she went over a report explaining everything that was done in detail. I had a wonderful experience when I purchased my vehicle from Brian Hoskins Ford but every time I come in for servicing I have the same type of experience. I would highly recommend this dealership for a place to get your car serviced because not only do get a detailed explanation of what your car needs but it also gets done timely and the staff is wonderful and makes you feel like a person not a customer More
by ANCOLETTI89
March 20, 2018
Great service as always ! I would highly recommend Brian Hoskins Ford for service. The service advisors are very professional, friendly and efficient and the service technician I would highly recommend Brian Hoskins Ford for service. The service advisors are very professional, friendly and efficient and the service technicians are top-notch More
by MD51V
March 14, 2018
Surprised with how easy they made it My check engine light went on and I brought my Ford Escape in. It was determined that they needed to hang onto my car for a week so they rented me a c My check engine light went on and I brought my Ford Escape in. It was determined that they needed to hang onto my car for a week so they rented me a car through Enterprise. Then they replaced the entire engine because a service bulletin had been issued for the Cylinder 3 misfire code that had come up. I picked my car up after the week and was on my way with a new engine-----under warranty, so no charge to me. Everyone was very pleasant and helpful during this experience. More
by bmann3
February 21, 2018
Awesome as usual Have had my 2008 Escape serviced at Brian Hoskins since I purchased it new there. I have never had a bad service experience with them. I usually deal Have had my 2008 Escape serviced at Brian Hoskins since I purchased it new there. I have never had a bad service experience with them. I usually deal with Abby Tague, and have been helped by Kevin Trost on several occasions also. Both are very customer oriented, pleasant, courteous, and make sure that I am kept up to date on progress of repairs during my appointments. On the event of catastrophic mechanical failures (brake caliper seizure, transmission band breakage, and spontaneous window opening caused by the mechanism holding the window up failing) I have shown up unannounced and Abby has always been very gracious about getting my car in and at least diagnosing the problem in the same day with repairs completed by the next day in most cases, Great service, great people, very much appreciated! More
by MNKSHELL
Other Employees Tagged: Tom Sweeney
February 21, 2018
my visit is always a happy experience I get my questions answer,the work is done right,always willing to help, will go out of there way to give a helping hand and a smile to go along with I get my questions answer,the work is done right,always willing to help, will go out of there way to give a helping hand and a smile to go along with taking care of you. More
by JAMESALLEN907
Other Employees Tagged: Tom Sweeney
February 21, 2018
Great experience I have always received great service when having routine maintenance performed on our 2016 Escape. The service is done in a timely manner and there is I have always received great service when having routine maintenance performed on our 2016 Escape. The service is done in a timely manner and there is a friendly atmosphere while waiting. More
by RHOOPES715
Other Employees Tagged: Lorri Park, Tom Sweeney, Kevin Trost
