"A great experience"
Our great experience began with Brandon Newell! Due to a health issue of my husband, Brandon brought cars to our home to look at not once but twice! He even made sure to bring paperwork to my home so my husband could sign them! He was patient, kind, and nothing but respectful to my husband and I. Michael and every person from the showroom that I ended up meeting were very kind and treated my needs individuallly! Over the years we have purchased many cars and have never had such a friendly yet professional experience. Thank you especially to Brandon! You're an incredible young man!
I had a very positive experience beginning with working with Ed Kovatch in his providing numbers (which needed no negotiations) to picking up the new Explorer after hours the day before a snow storm. Bill Tarter (who we worked with a year ago when buying an Escape for the wife) was once again a total professional and patient representative for Brian Hoskins Ford.
"Easy pick up of a new fleet vehicle. "
- colin kelley
after receiving an e-mail from my fleet administrator indicating my new vehicle arrived, George Lichowid called and said my new auto would be available for pick-up in 5 business days. 24 hours later he called again and informed me it would be ready in 2 business days, which was a nice surprize. When i arrived at the dealership the car was all cleaned and ready for pick-up as promised at 9AM. . After 5 minutes of paperwork, George reviewed all the electronics of the new car. The entire experience went very smoothly.