Abdul Ferozi | Page 2

I’ve never done business with unprofessional, no correct information on any update, or any calls on my cars repair. I can’t believe Duke in your service department still has a Job. Everyone at the dealershi information on any update, or any calls on my cars repair. I can’t believe Duke in your service department still has a Job. Everyone at the dealership said this guy is no good. This is what the sales, manager of service, lady that works the phone’s . She says good luck leaving him a message, he never calls back a customer. She goes on to say “ Who do you think customers are complaining about “ him . I couldn’t even get Duke to make sure the car was charged before I drive down to pick it up . I have a Tesla app that keeps me updated from if the window or door are open , or how many miles left on the car. Duke left the car the first time with only 15 miles to drive home . I almost didn’t make it home . He tells me the shop has no charge adapter to plug in for Tesla . He said for me to buy an adapter, and bring one over to the shop . He told me this would help him out. Since when doesn’t a dealership make customers pay for tools u you o More

by Bsambot Verified Customer Verified Customer

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Financial person sucks! !! He charged my account for $15,000 twice. He didn't even know the make and model of the car I was buying. !! He charged my account for $15,000 twice. He didn't even know the make and model of the car I was buying. More

by Cwcriddle Verified Customer Verified Customer

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I would give a zero if I could. Unethical bordering on fraudulent. Went too fast. Did not explain vehicle features in writing and said it had features it did not. Did not apply prom Unethical bordering on fraudulent. Went too fast. Did not explain vehicle features in writing and said it had features it did not. Did not apply promised discount of $2000 off the dealer price and would not refund when I caught it. Said I had to pay for lojack because it was already installed which it was not. Said it qualified for california green rebate which it does not. Awful experience. More

by JWEISS6 Verified Customer Verified Customer

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Derek was professional, courteous, knowledgeable, and responsive. He honored the online quote and sent me a garage door opener that I forgot in the trade-in. I was disappointed and annoyed by how har responsive. He honored the online quote and sent me a garage door opener that I forgot in the trade-in. I was disappointed and annoyed by how hard the finance guy tried to sell me the service plan and extended warranty. I have this experience every time I buy a car. More

by Andrew Verified Customer Verified Customer

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I would give a zero if I could. Unethical bordering on fraudulent. Do not buy from them. Unethical bordering on fraudulent. Do not buy from them. More

by JWEISS6 Verified Customer Verified Customer

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Though we started pretty far apart on what was being offered vs. what I wanted in terms of numbers, I felt line in the end I got a fair deal. offered vs. what I wanted in terms of numbers, I felt line in the end I got a fair deal. More

by yuri.niyazov Verified Customer Verified Customer

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Amazing service and friendly staff and fast in everything to finish also help you with smile to finish also help you with smile More

by m.m.albaadani Verified Customer Verified Customer

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DT Toyota of Oakland started out promising, but it all went down hill. I traded in my car to purchase a 2017 Hyundai Tucson and felt like I was getting a good deal until the Financing Mgr adjusted my loan went down hill. I traded in my car to purchase a 2017 Hyundai Tucson and felt like I was getting a good deal until the Financing Mgr adjusted my loan life without telling me as a ploy to get me to buy gap insurance and sold it as “i’ll help you out. How about I include it and your payment won’t go up at all?” I know, my bad for not asking, but now i have a 84 month loan instead of 72. But then when I went to leave, I noticed that the car had ZERO gas in the tank. I barely made it down the block!…only to overhear that the owner of the dealership is so cheap that they don’t put gas in the used cars. Thanks a lot. To top it all off, I got home and gave my boyfriend the spare key. He went to go take the car to get a car wash (because it was FILTHY) and the spare key didn’t work! I called JR the sales manager and he said it belonged to another car on the lot and that he’d make the sales rep pay for a new one for my Tucson and said they’d call me back when it was ready. That was 2 weeks ago and I still haven’t heard anything. I feel taken advantage of and was sold a filthy car with zero gas in the tank and thought I had two working keys, but only have one. REALLY disappointed. Would NOT recommend. More

by mc.belmonte12 Verified Customer Verified Customer

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Great experience working with Derick and the downtown team. We were able to meet at a price that made all parties happy. team. We were able to meet at a price that made all parties happy. More

by jsmoove15 Verified Customer Verified Customer

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Shopping at Downtown Subaru was easy with upfront pricing and their knowledgeable staff. I enjoyed my experience. and their knowledgeable staff. I enjoyed my experience. More

by jdeitenbeck Verified Customer Verified Customer

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