Abigail Cummings

They are very courteous and kept me informed. My car was cleaned when it was returned and the staff always pleasant. We have bought 7 cars from this dealership and will continue to do so. My car was cleaned when it was returned and the staff always pleasant. We have bought 7 cars from this dealership and will continue to do so. More

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I am always happy with my experience here . The staff are friendly and professional and involve and advise me in whatever is going on or happening with the car service . The staff are friendly and professional and involve and advise me in whatever is going on or happening with the car service . More

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They are quick and efficient. They took me as soon as I drove in and accomplished the work in less than an hour. Yes it was normal maintenance but the exceeded the performance I h They took me as soon as I drove in and accomplished the work in less than an hour. Yes it was normal maintenance but the exceeded the performance I have experienced elsewhere. More

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I’m very happy team members are great at responding and understanding timing was great understanding timing was great More

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Great customer service. Excellent sales and service departments. Fair pricing. Transparent deals. Highly recommend Clay Subaru dealership. Excellent sales and service departments. Fair pricing. Transparent deals. Highly recommend Clay Subaru dealership. More

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The service technicians who check you in do a very good job of going over what your visit is for. job of going over what your visit is for. More

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I bought my 2020 Outback from Clay in Norwood and was happy with how it went. All my service experiences there have been five stars. They have been transparent with service, efficient and flexible in re happy with how it went. All my service experiences there have been five stars. They have been transparent with service, efficient and flexible in repairs, and have gone an extra mile accommodating my schedule. I don’t typically use dealerships for general maintenance or repairs, but the level of service at Clay Norwood has kept me coming back for the appropriate work. More

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Abigail Cummings helped me from the second I drove in till the minute I left and kept me updated the whole time letting me know what my car needed to be fixed or any recalls I had and how long it would t till the minute I left and kept me updated the whole time letting me know what my car needed to be fixed or any recalls I had and how long it would take to fix each item along with completely setting up my loaner car and had me ready to go in no time at all. It really did make the whole experience that much easier More

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Friendly, Help, competent information be of progress of my repair. Advisor went extra stro to save me money my repair. Advisor went extra stro to save me money More

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Clay Subaru service dept is excellent. Brian the service advisor is the best .He goes out all the way. Keep you informed no haggle . My Subaru came back like brand new it was cleaned like Brian the service advisor is the best .He goes out all the way. Keep you informed no haggle . My Subaru came back like brand new it was cleaned like new before I picked it up. Prices are about the same as any dealer. Kind of shocking but it’s the same every ware these days but they are friendly and do a great job Hats off to Brian for a super job More

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