Abigail Cummings

My husband and I have purchased at least 8 vehicles from this dealership. We travel approximately 75 miles to purchase and service our cars. I think that says it all. All but 1 of these cars have been Ou this dealership. We travel approximately 75 miles to purchase and service our cars. I think that says it all. All but 1 of these cars have been Outbacks. I decided to change it up this time and buy a Forester, just 2 days ago. The sales dept. is outstanding, we have worked with Joe Rizzo for 2 of our purchases, in the future it will be him again. Michelle Vasconcelos was our Finance person and was an incredible asset to your company. I have had reason to be in contact with her previously and could not ask for a more helpful, intelligent and kind person to deal with. I had a rollover accident in December which totaled my 2025 Outback. I only had a couple of broken ribs from that accident. I honestly believe the car saved my life, so thank you for that. Thank you for having such a great place for us to purchase our many vehicles. More

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Clay Subaru is by far the best dealership I’ve ever dealt with. This is my fifth car from them. The service is excellent, the people are excellent, technicians are excellent. Katie, who took care of me today with. This is my fifth car from them. The service is excellent, the people are excellent, technicians are excellent. Katie, who took care of me today, was amazing. Thorough, explained everything, made sure I was satisfied great service advisor to deal with. More

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Abigail listens, advises, recommends and all in a pleasant manner. She directed me to your waiting area and invited me to help myself. I vote for Abigail. pleasant manner. She directed me to your waiting area and invited me to help myself. I vote for Abigail. More

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The experience was simply stress free. I would highly recommend Clay Subaru. The experience was great! I would highly recommend Clay Subaru. The experience was great! More

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Very kind and respectful service employees Kept me informed of what was happening with my car informed of what was happening with my car More

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I have found them to be very customer service oriented, especially in the service department. We are expecting 18-24 inches of snow tomorrow and starting last night below zero temperatures. I was not cle especially in the service department. We are expecting 18-24 inches of snow tomorrow and starting last night below zero temperatures. I was not clear of weather all the fluid levels had been checked and if needed adjusted before I bought my used car 2 months ago, I didn’t think of this until about 3PM, I called service and asked if ii could bring car in and they said yes if I could get there within an hour. Traffic was crazy and it took me me 1 1/2 hours to get there, they were fine. They checked and topped off coolant but said it would have been fine. I asked if they could check the rest of car, they found a problem with a tie rod, I have an appointment for it to be fixed next week at no charge and a 60k checkup with oil and filters and fluid changes to be done also at no charge. More

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Excellent service. Employees are very friendly and accommodating. Work was done on time, and car was washed too! Employees are very friendly and accommodating. Work was done on time, and car was washed too! More

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They had excellent service to the beginning to the end. Had an appt. ,took my car right away.went beyond what I had done for a year oil change and tire rotation and inspection..gave me an estimation of the Had an appt. ,took my car right away.went beyond what I had done for a year oil change and tire rotation and inspection..gave me an estimation of the cost right off the bat so I knew right away what I needed. Abigail very friendly and had an happy attitude. That's what u like to see in service depth. Glad I had done business with them. More

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Professional kind courteous thorough precise knowledgeable about your products the team wasi impressive I enjoyed my visit with Clay Subaru knowledgeable about your products the team wasi impressive I enjoyed my visit with Clay Subaru More

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My experience was I expected, awesome work , will recommend to anyone , I have 3 cars here , and service is great recommend to anyone , I have 3 cars here , and service is great More

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