Abraham Castillo

The New Babylon Honda responded

Hi pinkcarnationhealer, Thank you for sharing your experience! We’re glad to hear that Abraham provided great service from check-in to repair and helped make the process smooth with a loaner car. We’ll be sure to share your kind words with him! — The New Babylon Honda Team

The New Babylon Honda responded

Hi kjeacoma, Thank you for your loyalty over the past 20 years! We’re thrilled to hear that you continue to have great experiences with us and truly appreciate your trust in Babylon Honda. We look forward to serving you for many more years to come! — The New Babylon Honda Team

The New Babylon Honda responded

Hi Jeannie, I tried reaching out by phone to discuss your recent service experience, but unfortunately, I wasn’t able to get in touch with you. From what I understand, the repairs were only partially covered by the aftermarket warranty you purchased through a third party. If you'd like to connect, I’d be happy to go over everything in more detail and see how I can assist you further—provided the circumstances allow. Feel free to give me a call at your convenience. I’ll do my best to help! Thank you! - Nick

The New Babylon Honda responded

LUZ.URIAS4, thank you for your kind words! We’re glad to hear our team kept you informed, set clear expectations, and answered all your questions. At The New Babylon Honda, we believe communication is key to great service, and we’re happy we could provide that for you. We appreciate your trust and look forward to assisting you again!

The New Babylon Honda responded

Hello, Thank you so much for your kind words! We’re thrilled to know you feel well taken care of and kept updated throughout the process. Your trust and loyalty mean a lot to us, and we’re honored to be your go-to dealership. ❤️ — The New Babylon Honda Team

The New Babylon Honda responded

Thank you for your kind words and feedback! We’re glad to hear you found our service helpful and timely. We understand pricing can be a concern and appreciate your honesty. If you’d like to discuss any questions about pricing or services, please feel free to reach out. We’re here to help!

The New Babylon Honda responded

Thank you for sharing your feedback, Alan. We’re sorry to hear about your experience with our service advisor and your concerns regarding pricing. We strive to provide excellent service and fair pricing to all our customers. If you’re open to it, we would appreciate the opportunity to discuss this further and address your concerns. Please feel free to contact us directly.