Abraham Hernandez
Abraham Hernandez at Ed Morse Honda
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Abraham Hernandez | Page 2

Service Advisor

Ed Morse Honda

3790 West Blue Heron Blvd
Riviera Beach, FL 33404

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35 Reviews
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35 Reviews

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35 Reviews of Abraham Hernandez

January 09, 2020

Dealership Rating

Made me feel stupid If you’re an average female either in looks or wealth, expect to be treated with no respect. I went in with a legitimate complaint and was bombarded b More

by Ciara
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Javier Badia, Zachary Giacobbe , Hamid Ettehadieh, Qaadir "JC" Mathis, John Ullman, NIKOLIS VITUREIRA

Jan 10, 2020

Ed Morse Honda responded

Ciara, we are concerned to hear about your experience. We take customer satisfaction very seriously and this is not the level of service that we promote at Ed Morse. To discuss further, please feel free to reach out to our Service Manager, John Ullmann, at JohnUllmann@edmorse.com.Ed Morse Corporate Offices

December 29, 2019

Dealership Rating
Employee Rating

Abraham was great. Service was fast and efficient. Only negative was the seemingly excessive cost to replace A/C compressor. Maybe $1400. Too much money. More

by Harveykarp
Recommend Dealer
Yes
Jan 02, 2020

Ed Morse Honda responded

Thanks for the great rating! While our prices are competitive with the market, we do appreciate all feedback from our customers. Please do not hesitate to reach out to us should you need anything! Ed Morse Corporate Offices

December 15, 2019

Dealership Rating
Employee Rating

Better than "The Other Guy" Have been going to the other Honda dealer here in town for my service (while I am in town - travel here to work) pricing got me into Ed Morse - but t More

by david.lanzone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2019

Ed Morse Honda responded

Hi David! Hearing that you had such a wonderful experience means the world to our team. We aim to please every customer and make their experience as smooth as possible. If there is anything further that our team can assist you with, please let us know! We'd be more than happy to help. Ed Morse Corporate Offices

December 08, 2019

Dealership Rating
Employee Rating

in and out quickly always have had good experiences at Ed Morse. Car is older and could take to service closer to home but drive the extra miles to Ed Morse More

by jkern21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Javier Badia

Dec 09, 2019

Ed Morse Honda responded

That's what we love to hear! Thanks for taking the time to share your experience and for being such a great customer. We appreciate you! Ed Morse Corporate Offices

December 05, 2019

Dealership Rating
Employee Rating

Very Satisfied Abraham was very friendly and professional, great customer service. I also needed help to fax paperwork to American Honda and Ralph Mandarino of the F More

by rctr4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Mandarino

Dec 06, 2019

Ed Morse Honda responded

Thanks for the excellent review! We are so thrilled to hear about your experience and hope to do business with you again. Ed Morse Corporate Offices

November 24, 2019

Dealership Rating
Employee Rating

Routine maintenance 10K service have been using this dealership for leasing and service for the last 12 years , drive 45 miles to get there as I am very please with this dealership More

by Kennyg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Javier Badia , Carlos Datena

Nov 25, 2019

Ed Morse Honda responded

Thank you for the kind words, Kenny. Your recommendation means the world to us, and we greatly appreciate your support as a valued customer. Please let us know if you need anything further. Ed Morse Corporate Offices

November 22, 2019

Dealership Rating
Employee Rating

Service completed on time and as promised. Drove in without an appointment but with a serious issue. Left car with service department and in less than 2 ours they were able to diagnose and cor More

by TonyV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2019

Ed Morse Honda responded

Tony, thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon! Ed Morse Corporate Offices

November 19, 2019

Dealership Rating
Employee Rating

Excellent service visit We were able able to make an appointment easily, our CRV was serviced on time, we didn’t have to wait and it was completed on less than an hour Every More

by Jane W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2019

Ed Morse Honda responded

Jane, thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon! Ed Morse Corporate Offices

November 16, 2019

Dealership Rating
Employee Rating

Appointment confirmation was received via text and email. Abraham was professional , friendly and thorough in explaining the service performed. Car was ready to go within the time frame he promised. More

by Elizb13
Recommend Dealer
Yes
Nov 18, 2019

Ed Morse Honda responded

Thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon! Ed Morse Corporate Offices

November 14, 2019

Dealership Rating
Employee Rating

Thanks to Ed Morse Honda Service. Quick & Easy all with reliable service, all done with smile and a car wash done with every visit. My Service Rep is Abraham Hernandez who is efficient More

by siccardip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Another man started me out to help out Abraham & I don't remember his name but he was helpful too.

Nov 15, 2019

Ed Morse Honda responded

Thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon! Ed Morse Corporate Offices

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