Abraham Khalifeh | Page 61

Pure Professionalism and Awesomeness! This was my first experience with Ruby King and the Mini dealership in Ramsey. I did my online searching for the particular vehicles I liked, but stil This was my first experience with Ruby King and the Mini dealership in Ramsey. I did my online searching for the particular vehicles I liked, but still needed help narrowing it down. Mini Ramsey had some nice options. My experience at the other two Mini dealerships was mediocre, so I was not sure if Ramsey was going to be the same. I did not know anyone at the dealer, nor was I familiar with the area, since I live about 45 minutes away. When I arrived, all of the sales people were extremely busy, including Ruby … but she was the only one that took the time to speak (a small gesture that went a long way). She was clear from the beginning that she was working with a customer, and even had another one waiting, but she agreed to keep me abreast of her schedule via text, if I shared my number. That worked out perfectly! I was able to eat lunch and run errands, as opposed to sitting around the dealership for hours. When it was my turn, I got to see exactly how knowledgeable she is about all things Mini. I had questions about how a particular option compared to my last Mini (since it is different model). As a Mini owner herself, she had some great comparative info. I can't say enough about Ruby as my sales contact. She is outstanding. No slick sales talk, no pressure to buy a car I couldn’t afford, no manipulative ploys. Just great, accommodating service. After Greg (another sales person) took me out on a test drive (which was awesome!), I ended up purchasing the vehicle I wanted, for a price that I was comfortable with. No hassles. Just civil, relaxed negotiations. And, she had everything already set up for a smooth transaction when I returned the next day … she even picked me up from the train station! And, she suggested a local business to personalize my Mini racing stripes and mirror. Ruby went above and beyond in all areas. Gave me complete peace of mind. If Ruby’s professionalism is any indication of how the Ramsey service team performs, I will bring in my car for servicing, even though it’s not the closest dealership to my house. It will be worth it! More

by S. Pacheco Verified Customer Verified Customer

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First purchase of Mini Very friendly, no pressure sales highly recommended.m, transaction went smooth with V. I will definitely recommend Greg to my friends and dealership. Very friendly, no pressure sales highly recommended.m, transaction went smooth with V. I will definitely recommend Greg to my friends and dealership. Thank you!!! More

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5 starts - but a few things could be better snack bar - the first time i was in the dealership there was no snacks the second time there was 2 bags of chips no bottled drinks either day snack bar - the first time i was in the dealership there was no snacks the second time there was 2 bags of chips no bottled drinks either day Greg is by far the best human experience I've had at any dealership - though looking around it seemed a bit understaffed for a labor day weekend? place is clean with a nice restroom over all good experience More

by mahmoodhsiyam Verified Customer Verified Customer

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Greg- the salesman was phenomenal! Neat, clean atmosphere with amazing customer service and hardworking employees. They genuinely made me feel as is they were trying to help me out as b Neat, clean atmosphere with amazing customer service and hardworking employees. They genuinely made me feel as is they were trying to help me out as best as they could to get the specific car I wanted while under my budget. More

by vaca1 Verified Customer Verified Customer

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Awesome experience Bob Filenbaum made our first experience with dealership great. He was professional and got us what we were looking for (he hunted down what I wanted Bob Filenbaum made our first experience with dealership great. He was professional and got us what we were looking for (he hunted down what I wanted and didn't let me settle). The process was simple, fast and painless. More

by halvira68 Verified Customer Verified Customer

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Easy & friendly Great customer service. Not an overwhelming experience like most other dealerships. Great follow up. Nice cafe area to watch tv while having snacks. N Great customer service. Not an overwhelming experience like most other dealerships. Great follow up. Nice cafe area to watch tv while having snacks. Nice seating area for reading magazines. More

by safia.hussain Verified Customer Verified Customer

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Excellent Service Department. Both the service staff and the sales staff at Mini of Ramsey are very helpful, knowledgeable and polite. Mark, my service adviser, went above and bey Both the service staff and the sales staff at Mini of Ramsey are very helpful, knowledgeable and polite. Mark, my service adviser, went above and beyond the call of duty to make sure my experience was a good one. More

by RAJ3 Verified Customer Verified Customer

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Amazing experience At this point in my life I have purchased somewhere near 6 cars and this has been the best experience by far! Michelle Wright was easy to work with an At this point in my life I have purchased somewhere near 6 cars and this has been the best experience by far! Michelle Wright was easy to work with and extremely patient and knowledgeable. I had a great experience and will return again. More

by TARYNRIVERA11 Verified Customer Verified Customer

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Excellent My experience with Christian was excellent. He was very personable and relaxed. The dealership was very clean. Everyone was very helpful and friendly. My experience with Christian was excellent. He was very personable and relaxed. The dealership was very clean. Everyone was very helpful and friendly. I would recommend this dealership to anyone looking for a Mini More

by Cherna01 Verified Customer Verified Customer

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First Mini was a Great Experience We are simply thrilled with the new Mini Countryman. We went in to look at the Clubman and took three separate days and had all our neeeds matched to We are simply thrilled with the new Mini Countryman. We went in to look at the Clubman and took three separate days and had all our neeeds matched to what was best for us. Thanks Ruby! You made it easy. More

by crisner Verified Customer Verified Customer

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