"New Windshield for my 2018 4-door"
Ryan is a gem. He is ALWAYS super attentive and takes care of everything and explains what is going to happen.
For the past five years, I have never had a complaint. I always rave about how seamless it is to bring my car in. This time I came in for a damaged windshield (cracked)instead of going to an off brand for replacement. Ryan was very informative. He told me exactly what it would cost and how to submit it to my insurance company.
When I picked up my car and saw that Mini charges $750 for labor on a $1,118.75 service, I was dumbfounded. And then to get in my car and see four full-sized handprints on , i thought to myself, $750 doesn't get me a few mists of windex and a wipe or two on the new windshield?!? I agreed to the windshield replacement but I had no idea that two-thirds of the cost was labor. I should've asked. But the handprints...
This dealership is always pleasant to visit. Honest, loyal, straight forward and no jokes. Greg is wonderful and always very helpful. He helped choose the right model and was trustworthy. I enjoyed working with him and will definitely visit him again for my next car
Employees Worked With
Other Employees :
Chris from lease return
Ryan is really helpful and patient. He explained a lot to me and gave me an unforgettable experience in mini services! The services also finished timely!