Abu Bangura

THE BDC MANAGER FAITH HAS THE WORST CUSTOMER SERVICE AND ATTITUDE, IS VERY RUDE WHEN HANDLING PHONE CALLS AND DOESNT ANSWERS QUESTIONS JUST TRANSFERS CALL AND IM LEFT WITH NO HELP REGUARDING SERVICES . ATTITUDE, IS VERY RUDE WHEN HANDLING PHONE CALLS AND DOESNT ANSWERS QUESTIONS JUST TRANSFERS CALL AND IM LEFT WITH NO HELP REGUARDING SERVICES . More

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Abu was a fantastic salesman. He was friendly and knowledgable, not pushy like I'm always afraid a salesman will be. He made sure all my questions were answered and that I was satisfied before anythi knowledgable, not pushy like I'm always afraid a salesman will be. He made sure all my questions were answered and that I was satisfied before anything was final. More

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I have purchased 4 Priuses and a RAV-4 from Jim Coleman in the least 25 years and I have been extremely satisfied with the purchasing experience every time. They treat their staff well and it showed. None in the least 25 years and I have been extremely satisfied with the purchasing experience every time. They treat their staff well and it showed. None of this “Oh, let me go check with my manager to see if we can do that….” Their negotiations are fair and straightforward. And they did not charge me the ridiculous extra fee because inventories are low. This time I worked with Mr Abu Bangura who was very knowledgeable about the cars, extremely helpful, and was committed to making sure I got the car I wanted as quickly as possible. He explained all the bells and whistles twice and helped me get the onboard Apple Car Play to sync with my phone even when my phone was giving us some problems. I have had all my cars serviced there as well and have been very satisfied with the ease of making an appointment, the customer service, the quality of the work, and the cost of service. I highly recommend Jim Coleman! More

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I was grateful to find Abu Bangura and Jim Coleman Toyota when I had to buy a new car in an historic car shortage. I am happy with my new Toyota Corolla hatchback, and I appreciate that this dealer did not when I had to buy a new car in an historic car shortage. I am happy with my new Toyota Corolla hatchback, and I appreciate that this dealer did not add a premium to the MSRP like other dealers are doing at the moment. More

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Very easy to deal with. Just about all of our transaction was done by email and text. Given the shortage and the need to place an order, they were very good about keeping me informed and their t transaction was done by email and text. Given the shortage and the need to place an order, they were very good about keeping me informed and their timeline was very accurate. Love our new RAV4-Prime. More

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Sales guy was very nice.The pre owned truck I wanted Sales guy was very nice. The pre owned truck I wanted that was shown online for sale, and available, My mistake for not calling ahead. When I got Sales guy was very nice. The pre owned truck I wanted that was shown online for sale, and available, My mistake for not calling ahead. When I got to the dealership, the truck I wanted was not on site, had not been on site for several days, and would not be back on site for several days. Sales team bumbled through several reasons for this, but most logical I got was the vehicle was at a manufacture's dealership for presale inspection and service. I am disappointed the truck was advertised as available for sale without the truck being available for sale. Clearly they want to move the product. I was ready to buy that day, but they were not ready for the sale. Their loss is another dealers gain. More

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Simple and easy This was my 2nd car purchase from Jim Coleman and will not be my last. The sales team was very courteous and professional very simple and quick proces This was my 2nd car purchase from Jim Coleman and will not be my last. The sales team was very courteous and professional very simple and quick process More

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Great Experience This is the second Toyota I have purchased from Jim Coleman. The whole team was great. Since I had a connection to Stuart Mallon (Cadillac). I touched This is the second Toyota I have purchased from Jim Coleman. The whole team was great. Since I had a connection to Stuart Mallon (Cadillac). I touched base with him -- he's wonderful. My salesman, Abu Bangura, was attentive and knowledgeable and I loved dealing with him from beginning to end. More

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