"I was very impressed with the Jim Coleman Toyota staff...."
I was very impressed with the Jim Coleman Toyota staff. My salesman, Jose Redd was a rock-solid and great individual. If it hadn't been for Jose, I would NOT have purchased my 2021 Highlander. The overall team at Jim coleman was beyond efficient, kind, and considerate, I had an overall excellent experience.
"My wife and I had a great experience buying a used car..."
My wife and I had a great experience buying a used car here. We used our credit union's buying service online to locate the used Camry that met our needs and connect with the dealership. After we arrived, Jose Redd moved quickly to locate the car we were after so we could have a test drive before having to leave for a family gathering. As we were leaving for that he dashed out to our car with a copy of the total cost estimate, so we knew what to expect when we returned that evening to buy the car. When we returned, the car was ready and Jose walked us through the paperwork and was with us until I pulled out in our new car. He was always courteous and mindful of our time. He made sure sure the safety features were all turned on, helped me link my phone to the Bluetooth and even told me how to get back to the beltway since I was unfamiliar with the area. Thank you Jose!
"I had a nice experience at Jim Coleman buying a..."
I had a nice experience at Jim Coleman buying a highlander hybrid. Jose Redd was thoughtful and listened to my concerns. He was exceedingly helpful and responsive.
Upper management also was very direct and pleasant to work with. As a minor matter, there were some IT issues with printers, but all of the people were pleasant and helpful.