Luis did an outstanding job of being extremely helpful, knowledgeable and efficient with our sale. We were in a hurry and not entirely sure we wanted to purchase the car. He provided us all of the information we needed without being pushy or rushing us, which we really appreciated. When we mentioned that we might be willing to buy the car if we could get the right combination of trade-in value, monthly payment and features, he worked very quickly to juggle both the process, obtaining the information he needed from us, and guiding the entire sale and financing process to a satisfying conclusion. Thanks, Luis!