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Ace Laird

Overview Reviews (101) Inventory (118)

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Ace Laird

Ace Laird | Page 5

Sales Manager

Easterns Automotive Group of Frederick

100 Baughmans Ln
Frederick, MD 21702

My name is ACE and I have become enamored by the auto industry. Something about being a part of a car buying process makes me feel great coming into wok everyday.

4.9

101 Reviews

My name is ACE and I have become enamored by the auto industry. Something about being a part of a car buying process makes me feel great coming into wok everyday.

4.9

101 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (101) Inventory (118)

Dealership Experience

3 yrs

Industry Experience

4 yrs, 1 mo

Specialties & Trainings

Finance

101 Reviews of Ace Laird

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August 15, 2025

Dealership Rating

Employee Rating

I am so amazed at how comfortable they made the process and I am overly satisfied that GOD gave me eastern motors I am a lifetime costomer and I am overly satisfied that GOD gave me eastern motors I am a lifetime costomer More

by bulgemck

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kemar Samuels

Aug 18, 2025 -

Easterns Automotive Group of Frederick responded

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.

August 04, 2025

Dealership Rating

Employee Rating

Great service. Very attentive to the customer's needs. I am very pleased with my experience. Very attentive to the customer's needs. I am very pleased with my experience. More

by RC16

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kemar Samuels

Aug 18, 2025 -

Easterns Automotive Group of Frederick responded

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.

August 01, 2025

Dealership Rating

Employee Rating

Price transparency, listening to customers, quick follow ups and instant shipping from different location. Helpful sales team and manager. Would recommend for your next car! ups and instant shipping from different location. Helpful sales team and manager. Would recommend for your next car! More

by quirk-baseman3q

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kwame Pagon

Aug 04, 2025 -

Easterns Automotive Group of Frederick responded

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

July 25, 2025

Dealership Rating

Employee Rating

Great selection of vehicles, nice staff, even stayed an hour and a half after closing to finish the sale. hour and a half after closing to finish the sale. More

by dhogs12

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kwame Pagon

Jul 28, 2025 -

Easterns Automotive Group of Frederick responded

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

July 24, 2025

Dealership Rating

Employee Rating

Addison was amazing! It was the best car buying experience I've ever had. Thank you! It was the best car buying experience I've ever had. Thank you! More

by AlleyCatLeon

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Addison Gillis

Jul 28, 2025 -

Easterns Automotive Group of Frederick responded

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

July 20, 2025

Dealership Rating

Employee Rating

Quick, easy, and above satisfactory service. Very welcoming and made the car buying process less stressful. Very welcoming and made the car buying process less stressful. More

by Trisha064

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Zulqarnin Hyder , Brianna Martinez

Jul 21, 2025 -

Easterns Automotive Group of Frederick responded

Great news! Your feedback as a customer is very important to us as we continue to improve and expand our company. Thank you!

July 14, 2025

Dealership Rating

Employee Rating

Was very patient with us and worked with our circumstances to find a solution for us. circumstances to find a solution for us. More

by Chloeirenelewis

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kemar Samuels

Jul 14, 2025 -

Easterns Automotive Group of Frederick responded

Great news! Your feedback as a customer is very important to us as we continue to improve and expand our company. Thank you!

July 12, 2025

Dealership Rating

Employee Rating

Addison was very patient and worked well with my family and I. I left very happy and I. I left very happy More

by Snpantaja

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Addison Gillis

Jul 14, 2025 -

Easterns Automotive Group of Frederick responded

This is awesome! Thanks for letting us know that your car-buying experience was smooth and painless. Thank you for choosing Easterns!

April 15, 2025

Dealership Rating

Employee Rating

He Was very helpful and patient and got me out in no time very satisfied very satisfied More

by Kiki

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Kwame Pagon

Apr 30, 2025 -

Easterns Automotive Group of Frederick responded

Thank you so much for taking the time to leave such a kind review! We truly appreciate your business and are thrilled to hear that you had a great experience with us.

February 20, 2025

Dealership Rating

Employee Rating

Worst transaction I’ve ever had. Took over a month and multiple emails to get copies of the transaction paperwork. Warranties and other things were included in the paperwork but we Took over a month and multiple emails to get copies of the transaction paperwork. Warranties and other things were included in the paperwork but were not disclosed before signing. Service plan was paid for but not issued and emails to Easterns about it either take forever to be responded to or at this point have NOT been responded to. Emails and texts are left unanswered. Co-signer was put as primary owner so everything has been issued to an out of state address and now it’s up to me to get it changed. More

by Will

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Oct 09, 2025 -

Easterns Automotive Group of Frederick responded

We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (571) 464-7375

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