Adam Altvater
Adam Altvater at Camelback Hyundai

Adam Altvater

Service Director

Camelback Hyundai

1500 E Camelback Rd
Phoenix, AZ 85014

Contact Me
4.0
29 Reviews

Dealership Experience

3 yrs, 11 mos

Industry Experience

18 yrs, 2 mos

Languages Spoken

English English

4.0

29 Reviews

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29 Reviews of Adam Altvater

September 12, 2026

Dealership Rating
Employee Rating

Johan Sales and Rob Finance spent time and explained everything. Finance Manager Felipe was amazing. It was a great experience! I would recommend this dealership to anyone looking for a vehicle. More

by rochelleservian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tammy Jarrin , Johan, Rob and Felipe 5 stars

Sep 15, 2026

Camelback Hyundai responded

Thanks so much for sharing this, rochelleservian! It means a lot to hear that Johan, Rob, and Felipe each took the time to walk you through everything and made the experience feel straightforward and comfortable. That is exactly the kind of visit we hope every customer has. We truly appreciate the kind words and the recommendation!

September 10, 2026

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Employee Rating

The Dealership was nice, but Annika made the experience well worth it. She was pleasant and listen to me and my concerns. 10/10 experience and I would recommend. More

by Ladilee416
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tammy Jarrin , Annika

Sep 11, 2026

Camelback Hyundai responded

Your review is appreciated, and it means a lot to hear that your experience was a memorable one. It sounds like Annika really took the time to listen and make sure your needs were heard, which is exactly what we strive for. We will be sure to pass along your kind words to her. Thank you for the recommendation, and we look forward to seeing you again at Camelback Hyundai!

September 02, 2026

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Employee Rating

We went in for an oil change, she asked if we heard anything unusual. Yes,there's a knocking sound. Then she said we need a new engine, its a 2022 Kona. They provided a loaner car. They did a small blo More

by Done with Hyundai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 14, 2026

Camelback Hyundai responded

We are disappointed to hear about the concerns you experienced with your vehicle and that your experience with our service department did not meet your expectations. We understand the importance of keeping customers informed and working diligently to address vehicle concerns throughout the repair process. Please contact Adam Altvater, our Service Director, at 480-863-9568 so we can discuss your experience further.

August 04, 2026

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The personal sales are not honest, cuz, now this location refuse give the service for the vehicle, is under contract, this is one of this reason get this vehicle when I signed it. Not was just a regular sale More

by eduardogonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Anthony

Aug 11, 2026

Camelback Hyundai responded

We are disappointed to hear about the concerns you shared regarding the terms and service expectations associated with your vehicle purchase. We understand the importance of clear communication regarding contractual terms and commitments made during the sales process. We value the opportunity to better understand your experience and the circumstances surrounding your concerns. Please contact Tammy Jarrin in our Customer Service Department at 602-249-1133 to discuss this further.

July 07, 2026

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Employee Rating

Good service and fast, you can sit down and enjoy coffee to wait for your car done, Adam very helpful. More

by THEERAPOL.NONG@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 13, 2026

Camelback Hyundai responded

We are thrilled to hear that your visit was a positive one! It means a great deal to us that you felt comfortable and well taken care of while you waited. Adam is a wonderful example of the kind of attentive, genuine service we strive to provide every customer, and we will be sure to pass along your kind words to him. We hope to see you again at Camelback Hyundai!

June 29, 2026

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Employee Rating

Great service everytime I go to service my vehicle. Lobby is always clean, everything is stocked up at the coffee bar. More

by YOLANDAARMENTA2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2026

Camelback Hyundai responded

We are grateful for your kind words and for taking the time to share your experience with us. It is genuinely wonderful to hear that our service team has consistently met your expectations visit after visit. Knowing that details like a clean lobby and a well-stocked coffee bar contribute to a more comfortable experience means a great deal to us. We look forward to continuing to provide you with the same level of care each time you visit.

June 24, 2026

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Rick was helpful when it came to helping me get my repairs completed on my new car. More

by CHAD.M.SIMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I’m not sure who Adam is but Rick was very helpful

Jun 25, 2026

Camelback Hyundai responded

We are overjoyed to hear about your positive experience getting your car repaired with us! It is wonderful to know that you received the attentive, helpful service you deserve, and we are glad everything came together smoothly for you. Thank you for taking the time to share your feedback, Chad. We truly value your trust in Camelback Hyundai, and we look forward to being here for you whenever you need us in the future!

June 21, 2026

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Employee Rating

Travis is great. Quoted the correct amount of time for my appointment. Easy to work with. More

by zachholly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis

Jun 23, 2026

Camelback Hyundai responded

Thanks so much for sharing your experience with us! It is wonderful to hear that Travis provided you with accurate timing and made the entire process easy and straightforward. That is exactly the kind of service we strive to deliver every time. We truly appreciate you taking the time to leave such kind feedback, and we look forward to welcoming you back to Camelback Hyundai for your future needs!

June 21, 2026

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Adam was knowledgeable and helpful! Made my maintenance quick and easy. Will be back in the future ! More

by caleb.e.peterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2026

Camelback Hyundai responded

Your positive experience is exactly what we strive for with every visit! We are glad to hear that your maintenance appointment was handled with knowledge and care, making the process quick and easy for you. We truly appreciate you taking the time to share your feedback. We look forward to seeing you again on your next visit to Camelback Hyundai!

June 21, 2026

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Employee Rating

Reasonable pricing, good to follow through on warranty items; could improve communications when vehicle will take longer than anticipated. More

by CEI123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2026

Camelback Hyundai responded

We are glad to hear that you found our pricing reasonable and that we were able to follow through on your warranty needs. Those are two things we genuinely care about, and it is great to know that came through in your experience with us at Camelback Hyundai. We also appreciate your honest feedback regarding communication when service timelines extend beyond what was originally expected. That is a fair and valuable point, and we will take your comments into consideration as we look for ways to keep our customers better informed throughout the service process. Thank you for taking the time to share your experience with us.

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