Adam Altvater | Page 2

Camelback Hyundai responded

We appreciate you taking the time to share feedback regarding your recent visit and the recall service performed on your vehicle. Our team understands the importance of thorough inspections, clear communication about recommended maintenance, and ensuring customers are informed before additional work is completed. Feedback regarding inspection processes, service recommendations, and overall communication is taken seriously and will be reviewed internally. Please reach out to Adam Altvater, our Service Director, at 480-863-9568 so we can further discuss your experience and assist with any remaining concerns.

Camelback Hyundai responded

Thank you for your wonderful feedback! We are delighted to hear that you found our facility so clean and fresh, and that the atmosphere made such a positive impression on you. It means the world to us that our team members were able to provide you with such helpful and dedicated service. We take great pride in having motivated representatives who are genuinely committed to helping customers find the right vehicle for their needs. Your experience reflects exactly what we strive to deliver every day at Camelback Hyundai, and we truly appreciate you taking the time to share your positive experience with others.

Camelback Hyundai responded

We sincerely value your feedback and are delighted to hear that our service team provided excellent assistance throughout your visit. It's wonderful to know that your vehicle is performing well and that our staff's helpfulness made a positive impact on your experience. We understand your concerns regarding the online application pricing discrepancy and the waiting room amenities. Your observations about these facility and technology aspects are valuable to us as we continuously work to enhance every part of the customer experience at Camelback Hyundai. Thank you for recognizing the dedication of our service team while also sharing constructive feedback about areas where we can improve. Your insights help us ensure that all aspects of our dealership meet the high standards our customers deserve.

Camelback Hyundai responded

We are delighted to hear about your wonderful experience with us! It sounds like you received exceptional service with thorough explanations of the work performed on your vehicle. We're pleased that our team took the time to address all your questions and ensure you understood each service completed. Providing a service vehicle so you could enjoy lunch while we worked on your car demonstrates our commitment to making your visit as convenient as possible. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your positive feedback about the quality care you received at Camelback Hyundai.