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Adam Cohn
Adam Cohn at Jim Ellis Ford Sandy Springs

Adam Cohn

Service Advisor

Jim Ellis Ford Sandy Springs

7555 Roswell Rd
Atlanta, GA 30350

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4 Reviews
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4 Reviews

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4 Reviews of Adam Cohn

November 09, 2025

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Employee Rating

Excellent Experience! !! We have bought two cars from Michael Buck and would highly recommend! Shaun Barr, Mick and Irving made the experience easy and without stress! More

by stedgolf
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Buck, Irving Reyes

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Nov 11, 2025

Jim Ellis Ford Sandy Springs responded

Hello, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 17, 2025

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Employee Rating

Jim Ellis Ford did an amazing job taking care of my Ford Mustang. My rep, Adam Cohn was super helpful and kept me informed with the progress. He also went above and beyond. I highly recommend them. More

by danalparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 19, 2025

Jim Ellis Ford Sandy Springs responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 12, 2025

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Employee Rating

I have tried this dealership and two other big dealerships in the metro since I got my Bronco in 21 and I must say I'm glad to be back to great service for my Bronco and customer service. There is More

by R@77
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jyair Means , Jordan Green

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Sep 14, 2025

Jim Ellis Ford Sandy Springs responded

Hi, thank you for leaving such a great review and high star rating. Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

April 03, 2025

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Employee Rating

This dealership never has the capacity to take any services with in 2 weeks. Also schedulers are very rude. More

by effoiodtnhaioqnvsb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 11, 2025

Jim Ellis Ford Sandy Springs responded

Hello, We sincerely apologize for the delays in scheduling and the behavior you encountered. That’s not the level of service we aim to provide, and we understand how frustrating it can be to wait for an appointment—especially when you're met with anything less than courteous communication. Your feedback is important to us. If you're open to it, please feel free to reach out to the VP of Domestic Brands at 770-234-8149 to discuss in further detail.