Adam Fauconnier | Page 3

Seattle Jeep responded

Hello Bob, All of our pricing is clearly displayed online. We offer trade-in values at the benefit of our customers but are not required to trade-in the vehicle to us afterwards. You are still able to trade-in your vehicle with your local dealer and purchase a new vehicle with us and apologize for any misunderstandings concerning this issue. Financial service products that enhance the purchase experience such extended warranties, mechanical protections, anti-theft and gap insurance are 100% optional and can be negotiated. Please reach out to myself when you are able to speak so that we can better understand the experience that you had while visiting our store and would like the opportunity to help resolve any frustrations. We have clearly dropped the ball with your visit and have room to improve. Thank you, ~ Jim Walen, Owner/Dealer (206) 395-3530 ext 2307 jimw@chryslerhyundaiseattle.com