Adam Hensley | Page 11

Nos vendieron un carro que no servia, en menos se seis meses perdimos mas de 7000 dlls meses perdimos mas de 7000 dlls More

by ruby_rochin21 Verified Customer Verified Customer

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Adam, service manager took great car of my mother’s car. They were very concerned to make sure it was perfect before giving it bac. They were very concerned to make sure it was perfect before giving it bac. More

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Team goes above and beyond ! Thank you thank you thank you thank you thank you you thank you thank you More

by J__COMSTOCK Verified Customer Verified Customer

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I’m in happy because I can’t even open my passenger door to get in and out of the Tahoe very upsetting with that to get in and out of the Tahoe very upsetting with that More

by LAYTONDIANA02 Verified Customer Verified Customer

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First time I had excellent time no problems new guy Steven&manager was so kind Steven&manager was so kind More

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Great service. Friendly and helpful staff. We have purchased multiple vehicles and have been very satisfied. purchased multiple vehicles and have been very satisfied. More

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Mark Valderrama had Great Customer Service fast service No Hassle best experience !! I truly recommend this dealership and Sales Rep. No Hassle best experience !! I truly recommend this dealership and Sales Rep. More

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I have heard horror stories regarding there service dept. but wanted my own opinion on that. Recently purchased a Jeep at Quebedeaux Buick GMC - Took it in to get service, I mentioned to the service advisor but wanted my own opinion on that. Recently purchased a Jeep at Quebedeaux Buick GMC - Took it in to get service, I mentioned to the service advisor what excatly needed to get done in the morning. A full day pass and no call from the service dept. I then called in to get a status on my Jeep and service advisor mentioned that no problem was discovered after I clearly explained exactly what I took it in for. Picked up my Jeep then proceeded to speak to the manager to get his input on the situation and of course he said the right things to me to diffuse the situation. It is been over a week and haven't received a follow up call from anyone on a quote or if they ordered the part or anything. If this is the kind of customer service I will be getting after purchasing the extended warranty at this dealership then beware and pass on that. Very disappointed on my experience there again I heard horror stories of the service dept. loosing peoples vehicles and cars getting stolen from there. I guess some of that is true. More

by DANIELT92 Verified Customer Verified Customer

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Justin King was easy to work with. He understood my car issues. A Great Guy. issues. A Great Guy. More

by MITZISTUMBO Verified Customer Verified Customer

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I use Quebedeaux to service my GM cars. Their service rating is 4 1/2 stars. Since the ratings 4 or 5 I will opt for 5 stars. However, I have some recommendations: 1. in the past the dealership listed th rating is 4 1/2 stars. Since the ratings 4 or 5 I will opt for 5 stars. However, I have some recommendations: 1. in the past the dealership listed their prices for several services they performed like oil changes, batteries, transmission, brake, power steering, coolant fluid exchanges and many more services. I think Quebedeaux should reinstate the service cost list to keep their customer's better information on what to expect. The service area was remodeled but they forget to provide a space for customers who are physically challenged to include a place to sit while they discuss the services they desire with their service advisor. I also noticed they did not provide seating for their service advisors. The Starbucks coffee area was not well stock, hot cup protectors where not available nor were cups, or some coffee creamers. However, a nice lady between the parts and service departments got some cups stocked the other items were not available. The dealerships Meet our staff list has for the most part been removed? Quebedeaux appears to be making changes and may need some more time to get all services up to par. More

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