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Dealership Experience
29 yrs, 5 mos
Industry Experience
29 yrs, 5 mos
Languages Spoken
English
438 Reviews
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438 Reviews of Adam Hensley
October 04, 2021
I took my truck down for new outer tie rods to be replaced and an alignment. They didn't grease them, broke one tie rod, and didn't install cotter pin on the other. I dropped my truck back off a sec replaced and an alignment. They didn't grease them, broke one tie rod, and didn't install cotter pin on the other. I dropped my truck back off a second time from 8am till 3pm. Only to be told the part wasn't in yet. Days go by no call on part. I fixed the truck myself. And I'm out 320.00 for xxxx service. I wouldn't take my vehicle their for an air freshener. Let alone service. More
by loganlake48
Verified Customer
October 03, 2021
Clean facility & quick, friendly service.Employees are Clean facility & quick, friendly service. Employees are very kind, knowledgeable and provide great customer service. Clean facility & quick, friendly service. Employees are very kind, knowledgeable and provide great customer service. More
by YOGAFAITH
October 02, 2021
Horrible, Took two months for the repairs. More than double the money of what was stated, no communication, Hope I don't have to go back. Have been a customer for over 25 years. Purchased 4 trucks and double the money of what was stated, no communication, Hope I don't have to go back. Have been a customer for over 25 years. Purchased 4 trucks and one car and can't believe the service I had. Finally had to go to the general manger to get my truck back. Appalling service. Their slogan is "Way to go Quebedeaux", but it should be "Wait to go Quebedeaux". I thought at the very least 1200.00 estimate I was given would have been cut in half instead it was more than doubled to $2900.00. Royal GMC is where I will go from now on or up to Phoenix. Disappointed. More
by Rww
Other Employees Tagged: Tomas
September 29, 2021
I will take my truck to Dodge from now on 5 days to get my truck back from Quebedeaux. my truck back from Quebedeaux. More
by PCGROBERT
Other Employees Tagged: Brenden Fulda
September 28, 2021
The service team did a great job. Waiting room with TV sucks! Cartoons playing the whole time. Come on. Everyone has a personal device. No need for TV. Old school. Check luxury dealers. No TV blari sucks! Cartoons playing the whole time. Come on. Everyone has a personal device. No need for TV. Old school. Check luxury dealers. No TV blaring. Besides, no one watching the TV. More
by collinsniblick
Other Employees Tagged: Brenden Fulda
September 21, 2021
John Cotter, Adam Hensley, and Justin King took care of my concerns and my services needed on my truck. A loaner vehicle was ready when I arrived to drop off my truck, I was kept informed at every step, th my concerns and my services needed on my truck. A loaner vehicle was ready when I arrived to drop off my truck, I was kept informed at every step, the repair was fixed and explained thoroughly. When I returned my truck was cleaned and washed and I'm better condition than when I left it with them - thank you for great customer service and a wonderful customer experience. More
by brownbear1739
Other Employees Tagged: John Cotter, Justin King
September 19, 2021
It’s been a challenge getting the recall work done on my Canyon, but they completed the work and did a great job on the other flushes and services for 45,000+ miles. I have had most of my service done at Qu Canyon, but they completed the work and did a great job on the other flushes and services for 45,000+ miles. I have had most of my service done at Quebedeaux and I am quite pleased with their work. More
by golfdoc1
September 15, 2021
Had to take vehicle back in because seal in oil filter got twisted. They fixed it promptly got twisted. They fixed it promptly More
by PDVSONOITA
Other Employees Tagged: Brenden Fulda
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