Adam Hensley
Adam Hensley at Quebedeaux Buick-GMC

Adam Hensley | Page 17

Service Consultant

Quebedeaux Buick-GMC

3566 E Speedway
Tucson, AZ 85716

Contact Me
4.6
445 Reviews

I like going outdoors to hunt, fish, and go camping.

Dealership Experience

29 yrs, 10 mos

Industry Experience

29 yrs, 10 mos

Languages Spoken

English English

4.6

445 Reviews

Write a Review

445 Reviews of Adam Hensley

June 10, 2021

Dealership Rating
Employee Rating

Very very bad service had me waiting for a very very long time and i dint like it and dint apreciated very bad service time More

by maria.dlacerda110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brenden Fulda , Edmond Leon, Brian Medina

Jun 15, 2021

Quebedeaux Buick-GMC responded

Maria, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. We hope to amend this situation so we can move forward in a positive direction. Best, The Quebedeaux Buick GMC Team.

June 07, 2021

Dealership Rating
Employee Rating

100,000 mike service on my 2018 Acadia was fast and efficient and the vehicle seems to be running better. The only drawback was the cost, about $1000. I suppose that this is what you can expect to pay More

by JOLSON-1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2021

Quebedeaux Buick-GMC responded

We can’t thank you enough for writing this review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, The Quebedeaux Buick GMC Team.

June 03, 2021

Dealership Rating
Employee Rating

I had a great experience with the service department, although the we're very busy and short staffed at the time, they did a great job on the repair. Thanks Tony More

by DT1860HENRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: mark, cdo

Jun 08, 2021

Quebedeaux Buick-GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best The Quebedeaux Buick GMC Team.

June 01, 2021

Dealership Rating
Employee Rating

They have working for them THIEVES in their service center. Someone in service center a very special good luck piece my father gave me 60 yrs ago for my 8th grade graduation. His father had given him More

by JANIEANDHANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 04, 2021

Quebedeaux Buick-GMC responded

Our team has acknowledged this review.

May 31, 2021

Dealership Rating
Employee Rating

Great team! Process is easy and fun. Constant communication and kept us updated on every step. I will be referring all my friends and family. We will be back. More

by CISCOZALEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rafael Villamil, Don Edwards, Chet Williams , John Cotter, John Fiore, Jon Hicks

Jun 04, 2021

Quebedeaux Buick-GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The Quebedeaux Buick GMC Team.

May 29, 2021

Dealership Rating
Employee Rating

I brought my convertible in for an engine light problem and while my car was on the lot the top was slashed and I had property stolen from inside it. It has been over five months and my cars damages still More

by carloslaponte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 04, 2021

Quebedeaux Buick-GMC responded

Our team has acknowledged this review.

May 26, 2021

Dealership Rating
Employee Rating

Worst experience ever, brand new car, a lot of issues, more then 3 times tha car at the dealership in a month and still not wanna a fix it More

by JPELLAT254
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 26, 2021

Quebedeaux Buick-GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Best, The Quebedeaux Buick GMC Team.

May 24, 2021

Dealership Rating
Employee Rating

I enjoyed bringing my truck in for service. Got an oil change the fuel filter they actually found problems with the truck and took care of it very quickly so appreciate everything and I will continue to c More

by danny54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brenden Fulda , Edmond Leon, Brian Medina

May 27, 2021

Quebedeaux Buick-GMC responded

We appreciate your kind words, Danny. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best, The Quebedeaux Buick GMC Team.

May 23, 2021

Dealership Rating
Employee Rating

I was told that the service shouldn’t take more than two hours maximum and I was there for just under three hours. I had to cancel other plans that I had on my Saturday afternoon because of it. They also di More

by .
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Enrique

May 24, 2021

Quebedeaux Buick-GMC responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Best, The Quebedeaux Buick GMC Team.

May 24, 2021

. responded

What else would you like to know?

May 23, 2021

Dealership Rating
Employee Rating

Customer call back needs to be worked on, better answers then “I don’t know” or “we can’t find the tech or the vehicle, they maybe test driving it so we dont have an update”, given an estimate time even if More

by SLTODECHEENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tony

May 24, 2021

Quebedeaux Buick-GMC responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best, The Quebedeaux Buick GMC Team.

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