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Adam Johnson
Adam Johnson at Jones GMC

Adam Johnson

Service Manager

Jones GMC

545 Florence Rd
Savannah, TN 38372

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4.7
50 Reviews
4.7

50 Reviews

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50 Reviews of Adam Johnson

May 15, 2025

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Employee Rating

Easy to make a appointment didn’t take very long and always offers snacks and drinks More

by ashleym.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Thompson, Spencer Westbrooks, Christian Arnold, Jessica McDaniel

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May 16, 2025

Jones GMC responded

Thank you! We're glad you had a smooth and quick experience—and enjoyed the snacks and drinks too! We appreciate your support and look forward to seeing you again!

May 04, 2025

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Employee Rating

I had a bad experience with my salesman and the sales manager at Jones GMC. They do NOT stand behind what they sell. The service department is the only reason I went back. They are great! More

by Bp3790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nicole Thompson, Matt Sharp, Spencer Westbrooks, Christian Arnold, Justin Murphy, Elizabeth Horner, Jessica McDaniel

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May 05, 2025

Jones GMC responded

Thank you for your honest feedback. We're truly sorry to hear about your negative experience with the sales team, and we understand how frustrating that must have been. We're glad to hear our service department has continued to earn your trust and provide great support. Your experience is important to us, and we will share this with our management team to help improve moving forward. If there's anything more we can do to assist you, please don’t hesitate to reach out to me at 731-925-4018. - Bethany Franks, Director of Marketing, PR, & Community Outreach

April 19, 2025

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Employee Rating

Sales department does not stand behind what they sell and neither does the sales manager. More

by Bp3790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kelan Davison, Nicole Thompson, Spencer Westbrooks, Christian Arnold, Samantha Devlin, Elizabeth Horner, Jessica McDaniel

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Apr 21, 2025

Jones GMC responded

We're really sorry to hear that you had a disappointing experience. Your feedback is important, and we’d like the opportunity to understand what happened and try to make it right. Please consider reaching out to out to me at 731-925-4923. We want to do better and restore your trust. - Bethany Franks, Marketing, PR, and Community Outreach Director

April 01, 2025

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Employee Rating

Adam went above and beyond to help me after our Yukon left us stranded. He and his team worked together to turn our bad situation into a timely repair while keeping us informed about everything. Exceptio More

by gwmadden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Spencer Westbrooks

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Apr 02, 2025

Jones GMC responded

Thank you for sharing your experince! We're so glad Adam and the team could turn a tough situation around with exceptional service. We appreciate your trust and support!

March 13, 2025

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Employee Rating

Very professional and knowledgeable technicians and staff. I'm very pleased with the service and respectful staff More

by marcusleeharris.87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Thompson, Spencer Westbrooks, Christian Arnold

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Mar 13, 2025

Jones GMC responded

Thank you for taking the time to share your feedback with us, Marcus. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jones GMC Management Team

February 19, 2025

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Employee Rating

Great service with exceptional personable customer service. They always take the best care of my vehicles More

by Matthew Briney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Thompson, Spencer Westbrooks, Christian Arnold , Rebecca Watkins

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Feb 19, 2025

Jones GMC responded

Matthew, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones GMC Management Team

January 09, 2025

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Employee Rating

The truck was used when I bought it and was supposed to be carfax cleared but I’ve had several check engine lights and had to have parts replaced and it’s has to go back for more issues to me it’s a lemon More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Thompson , Ashley Pineda, Carla

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Jan 10, 2025

Jones GMC responded

JT, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jones GMC Management Team

January 02, 2025

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Employee Rating

Amazing service and great prices as well. Very friendly and helpful with whatever concerns I had. I was in and out in an hour. More

by anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Thompson, Spencer Westbrooks

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Jan 03, 2025

Jones GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones GMC. We look forward to having you as one of our valued customers for many more years to come! Jones GMC Management Team

December 07, 2024

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Employee Rating

Great customer service. Employees are very knowledgeable and helpful, hard to believe in this day and time. More

by gallianfulton25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Thompson, Spencer Westbrooks, Christian Arnold , Rebecca Watkins

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Dec 09, 2024

Jones GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones GMC Management Team

November 24, 2024

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Employee Rating

Quick. Friendly. Good pricing and great customer service. Would recommend 10/10. Great place to go. More

by zeg19892383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Thompson, Spencer Westbrooks, Christian Arnold , Rebecca Watkins

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Nov 26, 2024

Jones GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones GMC. Jones GMC Management Team

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