Adam Mastin

Dishonest Salesman, This Dealership does not put the customer concerns and needs as a priority. They do not come thru with their promises. When the customer has an issue they point the finger at someone customer concerns and needs as a priority. They do not come thru with their promises. When the customer has an issue they point the finger at someone else as it being their issue. Overall poor customer service and experience. I will not recommend them or be doing business with them again. More

by bkmbigb Verified Customer Verified Customer

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All people I dealt with were courteous and professional. Car could've had a better level if being detailed. Car could've had a better level if being detailed. More

by 300S Verified Customer Verified Customer

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Everyone was so very helpful and professional and kind. Thank you for a lovely experience. Thank you for a lovely experience. More

by Renee Verified Customer Verified Customer

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This was an excellent car buying experience. I was in and out in recording time. I didn’t feel pressured into anything. I walk in know what I wanted and walked out very satisfied. I was in and out in recording time. I didn’t feel pressured into anything. I walk in know what I wanted and walked out very satisfied. More

by moodyta21 Verified Customer Verified Customer

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The right vehicle and great service. Like working with friends. Every thing we needed in one place. Like working with friends. Every thing we needed in one place. More

by mnicholas0 Verified Customer Verified Customer

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A great experience! Josh and Gail were very helpful. Brought the truck to Boise a great service. Josh and Gail were very helpful. Brought the truck to Boise a great service. More

by chamberlainray27 Verified Customer Verified Customer

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Great dealership to work with. Had the car waiting for us when we arrived. Talked through all of the important details in a way that felt inclusive and helpful. Had the car waiting for us when we arrived. Talked through all of the important details in a way that felt inclusive and helpful. More

by brent.johnsen Verified Customer Verified Customer

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Dealing with Baker City Garage has been a totally pleasant experience. Adam was friendly, knowledgeable, and very responsive to questions after we bought our used Ram pickup truck. Brandon did the pleasant experience. Adam was friendly, knowledgeable, and very responsive to questions after we bought our used Ram pickup truck. Brandon did the paperwork in record time. More

by myron7 Verified Customer Verified Customer

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Good people, great customer service. They made me feel Comfortable and confident that i was dealer with a good compsny. They made me feel Comfortable and confident that i was dealer with a good compsny. More

by footlathe Verified Customer Verified Customer

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I cannot say enough positive things about this dealer. I called Mark, the Sales Manager, at 9:30 in the morning, and talked about a truck I wanted... 30 minutes later I called him back again and we video I called Mark, the Sales Manager, at 9:30 in the morning, and talked about a truck I wanted... 30 minutes later I called him back again and we video walked my trade inside and out... We came to terms within a few minutes. After an over 5 hour drive to the dealership, everything was just as we had agreed. The price of the car, the price for my trade, and the credit, all as agreed, zero surprises. But it did not end there, as part of the deal I had asked him to remove an item installed in my truck, I gave him an estimate, in my mind a 30-45 minute job... OPPPPSSSS I was so wrong. Two hours later, at nearly 7:00 at night, it was done. Not only did he and his service manager stay two hours late to get it done, but he DID NOT CHARGE ME for the work! This people is what true dedication to customer service looks like. I will be back. More

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