Adam Nicholson

Amazing customer service. Erin Perez was phenomenal at her job. Every question I had was answered with ease and flair for her excitement for the Mazda brand. It truly was a ma Erin Perez was phenomenal at her job. Every question I had was answered with ease and flair for her excitement for the Mazda brand. It truly was a masterclass in salesmanship. I will never consider an automobile purchase without her expertise. She knew all the specs of each trim and which should I purchase to be the most advantageous to my budget.. the value and cost was my concern because of the limits and constraints of my monthly budget. With ease and expertise she navigated me towards the best course of action. Never ever did I expect such service. I will only buy Mazda cars from her and her only in the future. I used to buy Toyota and Honda cars. No more . The future for my family is only Mazda. Mazda sold by Erin Perez. Thank you Mazda , thank you Erin Perez!!!!! More

by mikebania Verified Customer Verified Customer

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Negotiating the price was fair and quick. Our trade-in allowance was excellent. Upon arriving at the dealership, Erin provided an extensive review of the car and all its features. I just wish Our trade-in allowance was excellent. Upon arriving at the dealership, Erin provided an extensive review of the car and all its features. I just wish the dealership was closer to Grants Pass, Oregon. More

by longneck117 Verified Customer Verified Customer

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Easy to talk to and willing to work with me to find the best deal possible. Will be recommending them to anyone I know looking for a Mazda. best deal possible. Will be recommending them to anyone I know looking for a Mazda. More

by Cody Blackwood Verified Customer Verified Customer

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I had the absolute best experience at Mazda of Salem! After two horrible experiences at two other dealerships I was losing hope that I was going to find a dealership that is customer service oriented and After two horrible experiences at two other dealerships I was losing hope that I was going to find a dealership that is customer service oriented and transparent. Erin was our salesperson and she was amazing and so helpful and knowledgeable about Mazda. I cannot say enough great things. Jonathan, the General Manager, works with integrity and kindness and took the time to listen and was extremely fair on my purchase of my 2026 Mazda CX90. Adam, the finance manager, also was so easy to talk to and expressed his interest in giving a great customer service experience. Sofia, in finance, she’s a gem and was able to meet our needs with extended warranties and working with our out of area credit union. Yes, we traveled out of the area to purchase our new vehicle and I’m so glad that we ended up at Mazda of Salem! I absolutely recommend them to everyone!! Don’t buy a car anywhere else. I wish all dealerships took a page from their handbook because good customer service is hard to come by!!! Thank you More

by angela_manzo Verified Customer Verified Customer

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This is the second car we’ve purchased through Sofia Mendoza (Mazda of Salem) and we couldn’t be happier! No one works harder than our Sofia—she’s incredibly organized, diligent and quick. There is no t Mendoza (Mazda of Salem) and we couldn’t be happier! No one works harder than our Sofia—she’s incredibly organized, diligent and quick. There is no transaction too difficult for her! and she does it all with such good energy and a winning attitude. From the general manager to the finance guys and the service department, you won’t find a more good-natured and talented staff, period! (shout-out to Jimmy! for driving our car down from Washington! Dude!!) More

by Sean Fullerton Verified Customer Verified Customer

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They were awesome and totally went the extra mile to get me back on the road me back on the road More

by vjones293 Verified Customer Verified Customer

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Very easy and relaxed experience buying a used truck. Highly recommend. No pressure experience and easy to negotiate. Highly recommend. No pressure experience and easy to negotiate. More

by Neas Verified Customer Verified Customer

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The process was not as difficult as I thought it was going to be, and Erin was very nice. Not in a fake sales way, but she was really personable. Her boss was nice too. Overall a good experience. going to be, and Erin was very nice. Not in a fake sales way, but she was really personable. Her boss was nice too. Overall a good experience. More

by gravesariel762 Verified Customer Verified Customer

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