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Adam Voinovich
Adam Voinovich, Service Advisor, Knauz MINI
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Adam Voinovich

Service Advisor

Knauz MINI

409A Skokie Highway
Lake Bluff, IL 60044

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1 Review of Adam Voinovich

December 27, 2015

Dealership Rating

"Service Center is Considrably Lacking"

- msmith

Slow, poor communication, wishy-washy staff. I have been here a few times, and it is always frustrating because I end up waiting FAR longer than I am originally told. This last time, I was told 60-90 minutes and i left at the 2 1/2 hour point. I waited 20 minutes after paying just to have my car brought around. No one in service seems to know what is going on. My check engine light was on after I left (not so when I brought it in) The place feels stuffy (in demeanor), and if I could go somewhere else, I would. This almost makes me not want to purchase another mini. t waswaited and waited, i was given certain time frames that didn't hold true, and just felt alone in the place.

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Recommend Dealer
No

Other Employees Tagged: Steve Porch

Jan 05, 2016

Knauz MINI responded

Thank you for your post. I know that you spoke with Tom, our Service Manager, but if you have any other questions or concerns, please do not hesitate to give us a call at (847) 604-5050. We are happy to help.

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