I always love coming to this location, everyone is super
nice and helpful. I made appointment online and upon arrival I was greeted, sent to my assigned advisor, and he got me in and out expeditiously.
nice and helpful. I made appointment online and upon arrival I was greeted, sent to my assigned advisor, and he got me in and out expeditiously.
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by shannengraham88
Verified Customer
Verified Customer
Service Price Transparency
Feb 03, 2026 -
Weston Volvo responded
Thank you for your five star review of Weston Volvo. We greatly appreciate your business. We are so happy you were pleased with our service department.
I writing this review because I was treated so poorly and
disrespectfully by serviceman, Adam, it could not be ignored. He first accused me of lying, by stating I had never taken my 2024 Volvo X90 in for ser
disrespectfully by serviceman, Adam, it could not be ignored. He first accused me of lying, by stating I had never taken my 2024 Volvo X90 in for service, when, in fact, it has been at the dealership at least once before. Then, he again accused me of lying when he stated I had never complained about the backup camera and electrical system overall when, in fact, that is my main concern since probably a month into owning this car. This is my second vehicle from this dealership and the second X90. This time around I can guarantee I’d never buy this car again. I haven’t gotten into an accident by the grace of God. This car will slam the breaks by itself, not be a use of any apparent danger around; just in general, out of nowhere, it will slam the breaks. There’s not enough time to list everything wrong with this vehicle. Most recently, the backup camera did not detect my garage door and I hit it. Any other time—in the middle of ongoing traffic—it’ll slam the breaks, but the time it was supposed to actually detect an issue, it did not. When I explained to Adam that I just noticed there’s a recall that I’m certain is the reason I hit my garage door, he then said that issue had been fixed in my car, despite accusing me earlier of lying and saying I hadn’t been there before for any camera issue. When I argued the point back, he told me to contact Volvo directly and hung up on me. I don not recommend this particular model of Volvo, and I definitely do not recommend this rude and borderline sexist service department. The most shocking to me wasn’t just the demeaning and condescending attitude Adam projected toward me, but the fact that he represents a highly-regarded and respected vehicle brand and had the audacity to dismiss something as serious as a recall—that could literally get someone into an accident—without a second thought. Shame on you, Weston Volvo. Do better.
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by Janet
Feb 02, 2026 -
Weston Volvo responded
Janet. Thank you for sharing your concerns. We would like to clarify a few points from our records to ensure accuracy.
According to our service history, your Volvo has been in our service department once since purchase. That visit took place in January 2025 for the 10,000-mile factory-recommended maintenance. At that time, the concerns reported were limited to intermittent audio issues, including sound loss from turn signals and Bluetooth/radio cutting in and out. During that visit, our team completed the scheduled maintenance, performed an infotainment head unit software update, and identified and repaired a coolant leak.
No additional concerns related to braking behavior, backup camera operation, or other electrical issues were reported during that service visit. As those issues were not previously brought to our attention, we were not provided the opportunity to inspect or diagnose them at that time. Given the nature of the concerns described, seeking a second opinion from another authorized Volvo retailer may be something to consider.
Regarding recalls, there is currently an open Volvo recall associated with this model; however, Volvo Cars has advised that a remedy is not expected to be available until the second quarter of this year. Until a manufacturer-approved repair is released, dealers are unable to perform corrective action.
Lastly, our advisor’s guidance was to suggest contacting your insurance provider regarding the garage damage, or Volvo Cars directly should you wish to discuss the matter further. At no point is it our intention to dismiss safety concerns or leave a customer feeling unheard, and we regret if the interaction was perceived otherwise.
We appreciate your feedback and take all customer input seriously, as it helps us continue improving our communication and service experience. We truly hope you get an acceptable resolution to the issues you have shared.
Great place, very efficient!
Very clean and people that work there are very friendly! Would highly recommend this place!
Very clean and people that work there are very friendly! Would highly recommend this place!
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by Snowmann52
Verified Customer
Verified Customer
Other Employees Tagged:
Adam Weinreb
Jan 30, 2026 -
Weston Volvo responded
Thank you for choosing Weston Volvo to have your vehiclle serviced. It's wonderful having you as our customer. We appreciate the five star review you gave us.
Smooth and easy, drop-off and pickup Okay , how does this
work for ya, hope it suffices
work for ya, hope it suffices
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by russellpnash
Verified Customer
Verified Customer
Other Employees Tagged:
Adam Weinreb
Jan 30, 2026 -
Weston Volvo responded
Russell, thanks for the kind review! We appreciate your business at Weston Volvo. We'll always do our best for you.
Very professional.
Good communication and quick service. Can't ask for more. Very professional, awesome customer service, good communication and quick service. Can't as
Good communication and quick service. Can't ask for more. Very professional, awesome customer service, good communication and quick service. Can't ask for more.
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by W.RODRIGUEZ9
Verified Customer
Verified Customer
Other Employees Tagged:
Adam Weinreb
Jan 29, 2026 -
Weston Volvo responded
Thank you for the five star review of Weston Volvo. We greatly appreciate your business.
Adam and the rest of the team at the service center have
consistently provided excellent customer service over the past 10 years.
consistently provided excellent customer service over the past 10 years.
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by RLETIECQ
Verified Customer
Verified Customer
Service Price Transparency
Jan 25, 2026 -
Weston Volvo responded
Thank you for your wonderful loyalty to Weston Nissan. We have great customers! Have a super day!
Communication was excellent and service was delivered on
time & in a most pleasant manner. Dr. M. Grove
time & in a most pleasant manner. Dr. M. Grove
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by markgrove1001
Verified Customer
Verified Customer
Other Employees Tagged:
Adam Weinreb
Jan 23, 2026 -
Weston Volvo responded
Thank you for your kind review of Weston Volvo. It's wonderful having you as our customer. We hope to see you in the future when your vehicle needs service.
Adam made every effort to take care of my concerns and
accommodate me. Thank you!
accommodate me. Thank you!
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by DANIELLEDOUROUX
Verified Customer
Verified Customer
Other Employees Tagged:
Adam Weinreb
Jan 23, 2026 -
Weston Volvo responded
Thanks so much for choosing Weston Volvo. It's great hearing how well Adam assisted you when you were here. Thank you for the five star review.
The dealership is clean and staff is professional and
friendly. I will certainly come back again!
friendly. I will certainly come back again!
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by chuanjiy
Verified Customer
Verified Customer
Other Employees Tagged:
Adam Weinreb
Jan 22, 2026 -
Weston Volvo responded
Thank you for your kind words for Weston Volvo. It's great having you as our customer. See you next time your car needs service.
I didn't have an appointment but they did accommodate me
and got the work done quickly. Only thing the price was little on the high side
and got the work done quickly. Only thing the price was little on the high side
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by CHACKOPHILIP
Verified Customer
Verified Customer
Other Employees Tagged:
Adam Weinreb
Jan 16, 2026 -
Weston Volvo responded
We are so happy we could get you in without an appointment. We greatly appreciate your business! Thank you so much for being a Weston Volvo customer.
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