Excellent As good as it gets Very satisfied with Adam and
the young lady who helped me get in and out my car
the young lady who helped me get in and out my car
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by sunjet
Verified Customer
Verified Customer
Other Employees Tagged:
Adam Weinreb
Adam was great .
Very attentive. Took care of all the concerns I had with my car
Very attentive. Took care of all the concerns I had with my car
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by Bananna092
Verified Customer
Verified Customer
Other Employees Tagged:
Adam Weinreb
Feb 12, 2026 -
Weston Volvo responded
We're so happy to hear how well Adam and our service team helped you out. Thanks so much for being our customer!
Adam was very helpful and informative always friendly.
He understood the issue right away and the service was fast with very little wait time. Thank you
He understood the issue right away and the service was fast with very little wait time. Thank you
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by Cindy Hansen
Verified Customer
Verified Customer
Other Employees Tagged:
Adam Weinreb
Feb 12, 2026 -
Weston Volvo responded
Cindy, thanks so much for choosing Weston Volvo to have your vehicle serviced. We are so happy you were pleased with our service department. Have a great day Cindy!
My vehicle was received quickly and maintenance was done
in only 45 min.
Excellent job!
in only 45 min.
Excellent job!
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by Cars123
Verified Customer
Verified Customer
Service Price Transparency
Feb 12, 2026 -
Weston Volvo responded
THANK YOU for choosing Weston Volvo's service department to work on your vehicle. We are so happy you were pleased with our work. Have a super day!
Great Service and always honor the scheduled time.
Employees are knowledgeable and courteous. Thanks to all the team for their service.
Employees are knowledgeable and courteous. Thanks to all the team for their service.
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by marti.maria
Verified Customer
Verified Customer
Other Employees Tagged:
Adam Weinreb
Feb 10, 2026 -
Weston Volvo responded
Hi Marti. We appreciate the kind review. Thank you for choosing us for your service needs!
Adam has been my service advisor for the last 5 years.
He has given me good advice and it has made servicing my car easy.
He has given me good advice and it has made servicing my car easy.
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by elazan
Verified Customer
Verified Customer
Service Price Transparency
Feb 09, 2026 -
Weston Volvo responded
We appreciate your loyalty. Thank you for choosing us.
Work was done efficiently and professionally The
dealership services area is always well made ntianed and the employees are friendly.
dealership services area is always well made ntianed and the employees are friendly.
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by douglasboren
Verified Customer
Verified Customer
Service Price Transparency
Feb 09, 2026 -
Weston Volvo responded
Thank you for choosing us for your service needs. We appreciate the 5-stars.
Great customer service and a pleasant experience all
around. My car was serviced and taken care of super fast was impressed thank you
around. My car was serviced and taken care of super fast was impressed thank you
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by andreaschn39
Verified Customer
Verified Customer
Other Employees Tagged:
Adam Weinreb
Feb 05, 2026 -
Weston Volvo responded
Thank you for your kind review of Weston Volvo. We are glad you had a nice experience! Have a great day.
I always love coming to this location, everyone is super
nice and helpful. I made appointment online and upon arrival I was greeted, sent to my assigned advisor, and he got me in and out expeditiously.
nice and helpful. I made appointment online and upon arrival I was greeted, sent to my assigned advisor, and he got me in and out expeditiously.
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by shannengraham88
Verified Customer
Verified Customer
Service Price Transparency
Feb 03, 2026 -
Weston Volvo responded
Thank you for your five star review of Weston Volvo. We greatly appreciate your business. We are so happy you were pleased with our service department.
I writing this review because I was treated so poorly and
disrespectfully by serviceman, Adam, it could not be ignored. He first accused me of lying, by stating I had never taken my 2024 Volvo X90 in for ser
disrespectfully by serviceman, Adam, it could not be ignored. He first accused me of lying, by stating I had never taken my 2024 Volvo X90 in for service, when, in fact, it has been at the dealership at least once before. Then, he again accused me of lying when he stated I had never complained about the backup camera and electrical system overall when, in fact, that is my main concern since probably a month into owning this car. This is my second vehicle from this dealership and the second X90. This time around I can guarantee I’d never buy this car again. I haven’t gotten into an accident by the grace of God. This car will slam the breaks by itself, not be a use of any apparent danger around; just in general, out of nowhere, it will slam the breaks. There’s not enough time to list everything wrong with this vehicle. Most recently, the backup camera did not detect my garage door and I hit it. Any other time—in the middle of ongoing traffic—it’ll slam the breaks, but the time it was supposed to actually detect an issue, it did not. When I explained to Adam that I just noticed there’s a recall that I’m certain is the reason I hit my garage door, he then said that issue had been fixed in my car, despite accusing me earlier of lying and saying I hadn’t been there before for any camera issue. When I argued the point back, he told me to contact Volvo directly and hung up on me. I don not recommend this particular model of Volvo, and I definitely do not recommend this rude and borderline sexist service department. The most shocking to me wasn’t just the demeaning and condescending attitude Adam projected toward me, but the fact that he represents a highly-regarded and respected vehicle brand and had the audacity to dismiss something as serious as a recall—that could literally get someone into an accident—without a second thought. Shame on you, Weston Volvo. Do better.
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by Janet
Feb 02, 2026 -
Weston Volvo responded
Janet. Thank you for sharing your concerns. We would like to clarify a few points from our records to ensure accuracy.
According to our service history, your Volvo has been in our service department once since purchase. That visit took place in January 2025 for the 10,000-mile factory-recommended maintenance. At that time, the concerns reported were limited to intermittent audio issues, including sound loss from turn signals and Bluetooth/radio cutting in and out. During that visit, our team completed the scheduled maintenance, performed an infotainment head unit software update, and identified and repaired a coolant leak.
No additional concerns related to braking behavior, backup camera operation, or other electrical issues were reported during that service visit. As those issues were not previously brought to our attention, we were not provided the opportunity to inspect or diagnose them at that time. Given the nature of the concerns described, seeking a second opinion from another authorized Volvo retailer may be something to consider.
Regarding recalls, there is currently an open Volvo recall associated with this model; however, Volvo Cars has advised that a remedy is not expected to be available until the second quarter of this year. Until a manufacturer-approved repair is released, dealers are unable to perform corrective action.
Lastly, our advisor’s guidance was to suggest contacting your insurance provider regarding the garage damage, or Volvo Cars directly should you wish to discuss the matter further. At no point is it our intention to dismiss safety concerns or leave a customer feeling unheard, and we regret if the interaction was perceived otherwise.
We appreciate your feedback and take all customer input seriously, as it helps us continue improving our communication and service experience. We truly hope you get an acceptable resolution to the issues you have shared.
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