Adler Monteiro | Page 2

I've enjoyed doing business here both times I bought from them. The buying process is easy and Matheus has diligently responded to all of my questions and concerns and has gone far above and beyond what anyo them. The buying process is easy and Matheus has diligently responded to all of my questions and concerns and has gone far above and beyond what anyone would ever expect. More

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Rapheal was top notch all around! He was genuinely courteous and there to help. Throughout the entire process he was professional and prompt with all responses and getting the vehicle ready. I would n courteous and there to help. Throughout the entire process he was professional and prompt with all responses and getting the vehicle ready. I would not hesitate to recommend Raphael to any friend or family member. More

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Not impressed I went yesterday.... Not impressed with this dealership. Music was extremely loud.... Staff was very casual. One sales person dropped the F bomb a n I went yesterday.... Not impressed with this dealership. Music was extremely loud.... Staff was very casual. One sales person dropped the F bomb a number of times while I was there. I was offered $6500 for my trade..... That's a complete joke and I'm guessing they saw a female who they most likely thought new nothing about cars. The sales person Luiz was very aggressive.... I almost felt uncomfortable. I went to a different dealership today and was offered $9500..... This was offered with out me telling them what I was offered yesterday. Will not return to this dealership. More

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Rude and disrespectful Called ahead and scheduled an test drive, I am 20 years old and am young but I am educated and have a good job, this dealership is absolutely unprofes Called ahead and scheduled an test drive, I am 20 years old and am young but I am educated and have a good job, this dealership is absolutely unprofessional and rude and disrespectful, I was looking at a 2015 WRX which is performance subaru, and for some reason me being 20 years old resulted in me not qualifying to even test drive. I did the pre approval online, spoke with the internet manager, and scheduled the test drive and she said it was being reserved and verified I was going to get a test drive. The car was exactly what I was looking for and for the price range I was in, unfortunately this garbage of an unprofessional establishment decided I was unqualified and lost a sale. His exact words were "it's business, tough luck kid" and said the car sold 5 minutes previous to my arrival which is not only disappointing but unprofessional to the max. I attempted to speak to a sales manager to file a complaint and was sent to 4 different voice mails and after I was declined a test drive, I went in the parking lot and spoke with the receptionist and she said the car was available. Extremely unprofessional and rude and downright disrespectful. Stay away from this stealership and go elsewhere. Clearly this place shouldn't be in business much less even sell cars. Buyers beware, if you are trying to get a vehicle go elsewhere. I now have a mark on my credit due to having the pre approval process online. I am going to be taking this as high as possible until I receive some form of apology which is pathetic for a "professional" establishment. More

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Plain Rudeness I bought a car at this place and 2 days after, the day I was suppossed to pick up my car, I get a text reading “we have everything ready for you” so I bought a car at this place and 2 days after, the day I was suppossed to pick up my car, I get a text reading “we have everything ready for you” so I headed to their store. After waiting for more than 2 hours for the car to be ready ( no clue why) I left without the final inspection offered performed. During the 2 plus hours I was there, I experienced nothing but rudeness from all employees, including the salesperson who had sold me the car, who “invited” me to sit in a different area as he apparently doesnt like waiting customers in front of his desk. The sales manager, who of course at this point I had asked to speak with, lacks of any training on Customer service as he just falls in the same rudeness the rest of the employees do and has no accountability. Basically, worse experience ever Ive had in a dealership; wouldnt return or give them my business again, buyer aware! More

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Fabiana Massote Thanks Fabiana and all Automax staff for yhe greay work! They gave me a excelent Sales Service help me to buy my first car in United States! Now i hav Thanks Fabiana and all Automax staff for yhe greay work! They gave me a excelent Sales Service help me to buy my first car in United States! Now i have my car. More

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Fabiana M assote muito obrigado pela simpatia e por ajudar na escolha do meu carro. muito feliz.otimo atendimento, e sempre pronta p ajudar no que precisar. assote muito obrigado pela simpatia e por ajudar na escolha do meu carro. muito feliz.otimo atendimento, e sempre pronta p ajudar no que precisar. More

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