Adnan Hassan | Page 173

Fabulous customer service When I go in for routine checks, the experience is always efficient and productive. The team is personable and attentive and communicates clearly as t When I go in for routine checks, the experience is always efficient and productive. The team is personable and attentive and communicates clearly as to the outcome of the visit. More

by PATRICIA.LEWIS Verified Customer Verified Customer

Report | Print

Rude employees I came in with a $40 coupon for an oil change and tire rotation the man who checked me in told me it could take up to an hour and a half. My baby and I came in with a $40 coupon for an oil change and tire rotation the man who checked me in told me it could take up to an hour and a half. My baby and I went and sat in the waiting area the same man came up to another woman in the waiting area and told her that her car took more expensive oil and she said that was fine. Since no one approached me about this I assumed my total would be $40. When it came time to check out the woman at the counter said I owed $62 I asked her why and explained that I came in with a coupon. She called over the man who checked me in and he proceeded to tell me that he explained to me that my car ran on synthetic oil and it would be more expensive. I told him he definitely never mentioned any of that to me otherwise I wouldn’t have been surprised by the price and he insisted that I was lying and that he did have this conversation with me, which he most definitely did not. In the end they took the up charge off my bill but this seems to be something they do to everyone whether it’s necessary or not they get you to come in with a coupon and then up charge you for higher grade oil that your car doesn’t even need. This would be ok I guess if they actually spoke to you about it before the service was performed but to then insist I am lying about a conversation we never had is offensive. I bought my car from this dealership and I definitely won’t be back to have it serviced ever again. More

by EJOSTES85 Verified Customer Verified Customer

Report | Print

Adman Hassan I was treated with respect by Adnan Went to personal touch as if I was family everybody there helps you everybody there asks if you need help or have I was treated with respect by Adnan Went to personal touch as if I was family everybody there helps you everybody there asks if you need help or have you been helped I consider Nissan my home and family....God bless you have a great day More

by MOSMANENTERPRISES Verified Customer Verified Customer

Report | Print

Fast and courteous service My service tech Luke Clearwater was very nice and took the time to explain the isses that my car was having and why the problem was happening. My service tech Luke Clearwater was very nice and took the time to explain the isses that my car was having and why the problem was happening. More

by MITCHELLK2181 Verified Customer Verified Customer

Report | Print

Very good customer service They’re always very friendly when they help me with using the fast-charger to charge my Leafs. Their help getting me into a new 2019 Leaf was nearly They’re always very friendly when they help me with using the fast-charger to charge my Leafs. Their help getting me into a new 2019 Leaf was nearly excellent. More

by glennlincoln3 Verified Customer Verified Customer

Report | Print

Customer Service Adman was great and helpful, great personality and kept me informed as to the solution to the problem,finished in estimated time. Good experience. Tha Adman was great and helpful, great personality and kept me informed as to the solution to the problem,finished in estimated time. Good experience. Thanks. I More

by FREDMINISTER Verified Customer Verified Customer

Report | Print

Super friendly staff, great experience! I had the pleasure of working with Adnan and he provided a great experience. He was very accommodating by changing my car's air filter and giving a co I had the pleasure of working with Adnan and he provided a great experience. He was very accommodating by changing my car's air filter and giving a complimentary car wash! You can tell that he really cares about his customers and wants to provide superior service. Thank you so much Adnan! More

by Bergrenlauren Verified Customer Verified Customer

Report | Print

Exceptional A wonderful atmosphere and experience. Always willing to work with and go above and beyond for their customers. Will always return for their exception A wonderful atmosphere and experience. Always willing to work with and go above and beyond for their customers. Will always return for their exceptional service. More

by BJLILBBOBBY Verified Customer Verified Customer

Report | Print

Second car bought from Tynans Ian and Jordan both really listened to what I wanted, cared and were patient with me. Got a great truck and at a great price! Sending people your way Ian and Jordan both really listened to what I wanted, cared and were patient with me. Got a great truck and at a great price! Sending people your way for sure. More

by dma_119 Verified Customer Verified Customer

Report | Print

Great all round Upon arriving at Nissan I was seen too very quickly. Adnan who served me, was light hearted, nice, and informative. I had my car back in less than 4 h Upon arriving at Nissan I was seen too very quickly. Adnan who served me, was light hearted, nice, and informative. I had my car back in less than 4 hours which is awesome, and the car had been cleaned for me. Nissan also offered a shuttle service if the car had not been finished which was great too. They had misplaced the keys which took roughly 30mins to find which was a pain, but other than that, everything went swimmingly More

by STEPHANIEDAVIS2705 Verified Customer Verified Customer

Report | Print