Adnane Samir | Page 11

Samir was very helpful. However I reached out 24 hours later after picking up the charger late at night to ask them about minor undercarriage damage done previously that I h However I reached out 24 hours later after picking up the charger late at night to ask them about minor undercarriage damage done previously that I had not noticed. I reached out multiple times and nobody felt like returning my call. More

by nicki Verified Customer Verified Customer

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Samir was very knowledgeable about all the cars, even though they were by different manufacturers. The staff worked diligently help to find the best programs and financing for the vehicle. though they were by different manufacturers. The staff worked diligently help to find the best programs and financing for the vehicle. More

by markd12 Verified Customer Verified Customer

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Great sales experience and the delivery was seamless and the folks at the dealer where great to work with. I would use them again. the folks at the dealer where great to work with. I would use them again. More

by hcavner Verified Customer Verified Customer

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Helpful staff with good knowledge of the vehicles. Need to change their practice of forcing new customers to go with their own financing companies. Need to change their practice of forcing new customers to go with their own financing companies. More

by ravic_twc Verified Customer Verified Customer

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Samir was great to work with. Did an excellent job describing the pre-owned vehicle I ultimately purchased. Did the deal and drove off with my new car in a couple of hours. A smal Did an excellent job describing the pre-owned vehicle I ultimately purchased. Did the deal and drove off with my new car in a couple of hours. A small "glitch" surfaced on the finance side which Frank quickly resolved. I would not hesitate to do business here again. More

by GDARSON Verified Customer Verified Customer

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Samir was great; his manager played games with us. ..we left and a sales manager called us the next day to resurrect the deal...a waste of time. ..we left and a sales manager called us the next day to resurrect the deal...a waste of time. More

by BL Verified Customer Verified Customer

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I drove three hours to this dealership the buy a car I thought I was getting for a really good deal for my mom who was in need of a vehicle. It was a 2022 Chrysler Pacifica with only 56k miles on it and t thought I was getting for a really good deal for my mom who was in need of a vehicle. It was a 2022 Chrysler Pacifica with only 56k miles on it and the price was $20k!!!! The car itself was wonderful but the person who I went to to go through the financing with ended up being a devil in disguise. Not only did he run my credit credit before I even said I was ready he ran my credit for a $32k loan before I even got to his office! He added all these extra things such as extended warranty, pre-paid maintenance, and gap insurance. Now here’s my thing, when he told me I was “ already approved” and he already put on the extended warranty and prepaid maintenance my mom had originally told him no, but he said the extended warranty was bumper to bumper and covered everything that wasn’t a “wear item” so things like the battery, brakes, etc; but if something mechanically went wrong with my car I’d be covered. And as for the pre-paid maintenance I could go to any dealership nearby and I’d be able to get an oil change and tire rotation. Not only did I find out that the pre-paid maintenance was only for Morgan auto groups (which aren’t anywhere near my house). But also! The extended warranty didn’t cover anything mechanical but only the “tech” in my car like the screen (I can drive a car with a messed up screen I can’t drive a car with a messed up engine!). Now he did say that these are things I can rid of later on. But the issue is he ran my credit with all these things added on before even going through me and in order to get rid of these things and lower my monthly payment I’d had to refinance (which effects my credit score). And on top of that he knew that if I told him to remove it he’d had to run my credit again, giving me TWO hard inquiries instead of one for the same car. This guy is a crook and I’m never buying a car here again no matter the deal and I advise you no matter how good the deal is not to buy a car here either if you want to protect your credit. The sad part is I wasn’t even against the extended warranty cause I like the idea of my powertrain being covered while I’m paying the car every month. But him not running it with me and turning a $20k car into a $32k before I even walk into his office is very telling to what he’s done to other people. More

by Darien Ciriaco Verified Customer Verified Customer

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Great Management, Sales team is impeccable, Professionalism at the highest standard, and the customer's satisfaction is guaranteed..... Thank you Team Professionalism at the highest standard, and the customer's satisfaction is guaranteed..... Thank you Team More

by benitez0 Verified Customer Verified Customer

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Excellent experience with the sales team. Found the wright truck i was looking for. 2 days in and out quick and efficient, thanks Scott Tierney Found the wright truck i was looking for. 2 days in and out quick and efficient, thanks Scott Tierney More

by edtile1013 Verified Customer Verified Customer

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I had a great experience. Everyone I came in contact with was kind, friendly, and patient. They helped me pick the right vehicle with all the features that were important to m Everyone I came in contact with was kind, friendly, and patient. They helped me pick the right vehicle with all the features that were important to me. I walked away feeling I had the perfect car that I had been searching for. More

by ANGIE.W Verified Customer Verified Customer

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