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Adrian Alonso
171 Reviews
Dealership Experience
2 yrs, 7 mos
Industry Experience
4 yrs, 9 mos
English171 Reviews
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171 Reviews of Adrian Alonso
December 23, 2025
I took my 2025 Rogue in for its 10,000-mile maintenance (it only had 9,600 miles) because I was going on a trip. When they finished the oil change and tire rotation, they told me that the brake fluid neede (it only had 9,600 miles) because I was going on a trip. When they finished the oil change and tire rotation, they told me that the brake fluid needed to be changed. I asked why, since the vehicle had less than 10,000 miles. I had purchased a maintenance plan that the finance manager offered me when I bought the car, but unfortunately, he only mentioned it and never showed it to me; I trusted his word. They showed me the plan, and it didn't include the brake fluid change. Later, the service staff (Adrian) told me that they had authorized the service and that it would take 30 minutes. I saw them move my vehicle, but instead of taking it into the workshop, they parked it in the back lot. I saw Adrian, and he told me they would get to it in a little while. It's unfortunate how they deceive people; they say they'll perform a service, but they don't, and then they still charge you for it. Terrible car dealership. More
by ALBERTO
Verified Customer
December 18, 2025
It could not have pleased me more. Everything worked right on schedule, the fellow who checked me in was friendly and yet professional and knowledgeable, payout process was easy. Just Everything worked right on schedule, the fellow who checked me in was friendly and yet professional and knowledgeable, payout process was easy. Just perfect. More
by sandy.yarb
December 11, 2025
Excellent service. Workers done on time. Samuel was Excellent in speaking to and answered all questions in a professional manner. Workers done on time. Samuel was Excellent in speaking to and answered all questions in a professional manner. More
by garycuellar510
Other Employees Tagged: Chad Cowling, Casandra Rodriguez, Logan Mims, Charles Reynolds, Christo Rosales , Samual
December 04, 2025
The Dealers customer service was outstanding. They were very friendly and the whole process was shorter than originally thought. Will definitely go back for service. They were very friendly and the whole process was shorter than originally thought. Will definitely go back for service. More
by samhuckaby
Other Employees Tagged: Casandra Rodriguez, Logan Mims, Charles Reynolds, Christo Rosales , Damarcus Allen, Seth Baer
December 04, 2025
I love the location of this service center. I went through a lot of changes in service advisors. Damarcus had great customer service, but then he moved on to a different service center. I did n I went through a lot of changes in service advisors. Damarcus had great customer service, but then he moved on to a different service center. I did not receive great communication from Adrian, and I had to connect with another advisor. China always communicated as much as possible. She was very helpful and the calm in the chaos happening with my vehicle. She consistently maintained a positive tone even when the conversation became hard, and she did not have the right words to say. I understood that a lot of things were out of her control. Alexandra was very personable and encouraging as well when helping with getting in and out of a rentals. More
by Wynter Miller
Other Employees Tagged: Marvin Miller , Damarcus Allen, Javier Alvarado
December 04, 2025
Very nice people, good service and I will come back very soon thank tall very much and I will recommend to others do kind as well I’ll see you soon soon thank tall very much and I will recommend to others do kind as well I’ll see you soon More
by MCCONSTRUCTION90
Other Employees Tagged: Casandra Rodriguez, Logan Mims, Charles Reynolds, Christo Rosales , Damarcus Allen, Seth Baer
November 25, 2025
Service from Adrian was above and beyond. I wouldn’t want to anyone else to take care of my car. He’s very nice and caring. I’ll always request for him to be my advisor. I wouldn’t want to anyone else to take care of my car. He’s very nice and caring. I’ll always request for him to be my advisor. More
by Charlie
November 21, 2025
Very courteous. Time to wait was short. Restroom was clean. Hot water to make tea was nice. Car runs great. Thank you! Time to wait was short. Restroom was clean. Hot water to make tea was nice. Car runs great. Thank you! More
by mmcelwee1946
Other Employees Tagged: Chad Cowling, Casandra Rodriguez, Logan Mims, Charles Reynolds, Christo Rosales , Alex Aguirre, Damarcus Allen, Javier Alvarado, Seth Baer
November 07, 2025
I had my oil change done on my Honda Accord and received top service. Adrian went above and beyond and had a friendly attitude made the time there worth the wait plus I got a complimentary carwash and ther top service. Adrian went above and beyond and had a friendly attitude made the time there worth the wait plus I got a complimentary carwash and there were free snacks too! I'd recommend getting your service done here. I know I'll be back. More
by Lisa Castillo
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