I have been with this Dealership for 3 years and really
enjoyed the people who have been there to help me out with my palisade '23
enjoyed the people who have been there to help me out with my palisade '23
More
by FLACOJC58
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kohl Young
Jul 26, 2024 -
Big Star Hyundai responded
We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!
Great service, helpful explanation of problems.
Got the car back clean and everything fixed up
Got the car back clean and everything fixed up
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by MEAGANCONNER94
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Madison Hartung, Steffy Hernandez, Juan Vasquez, Kohl Young, zzKaleb zzChadwell, zzBilly zzWilliams
Jul 01, 2024 -
Big Star Hyundai responded
We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!
Service is always excellent.
Adrian Chapa makes the process easier. This dealership is very good.
Adrian Chapa makes the process easier. This dealership is very good.
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by Lia TuCisne
Verified Customer
Verified Customer
Service Price Transparency
Jul 01, 2024 -
Big Star Hyundai responded
We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!
They give you an free uber ride if no one will pick you
up and picking up the vehicle.
up and picking up the vehicle.
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by Pajenagoj19
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Madison Hartung, Steffy Hernandez, Juan Vasquez, Kohl Young, zzKaleb zzChadwell, zzBilly zzWilliams
Jul 01, 2024 -
Big Star Hyundai responded
We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!
The whole team from front desk to the mechanics in the
back were all incredibly kind, helpful, and great attitudes. I will always come back to do my services here!
back were all incredibly kind, helpful, and great attitudes. I will always come back to do my services here!
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by angelt76
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Luis Delcid, Juan Pena, Arnaldo Perez, Lisandro Sosa, Juan Vasquez, Kohl Young, zzKaleb zzChadwell, zzRandol zzManjarrez, zzBilly zzWilliams
Jun 04, 2024 -
Big Star Hyundai responded
Thank you! We are truly humbled by your kind words.
This is place are great place and they a lot helped my
vehicle fixed it.
vehicle fixed it.
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by rainbow.daniel04
Verified Customer
Verified Customer
Service Price Transparency
Jun 03, 2024 -
Big Star Hyundai responded
We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!
They will force you to sign and tell you that you will
owe less and then the finance people will make you sign fast to not ask questions
owe less and then the finance people will make you sign fast to not ask questions
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by Frank
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Madison Hartung, Steffy Hernandez, Juan Vasquez, Kohl Young, zzKaleb zzChadwell
May 23, 2024 -
Big Star Hyundai responded
Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com
My vehicle has been there since May 9, 2024.
Customer service is awful. I haven't received any calls as far as the status of my vehicle. I have no idea what's going on because no one will return
Customer service is awful. I haven't received any calls as far as the status of my vehicle. I have no idea what's going on because no one will return my phone calls. No ever Mr. Young! They have said I will take their loaner car out of the state. They have tried to get me to pick my car up without finishing the repairs. To bring it back when it's convenient for me. I just want my car repaired and they will never see me again. I've had to escalate this to Hyundai corporation. The management at this dealership need to be replaced with people that care about it's customers.
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by broadwaycare
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Steffy Hernandez, Kohl Young
May 20, 2024 -
Big Star Hyundai responded
Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. We apologize for the considerable delays as we worked throught the multiple diagnostoc/repair issues with Hyundai. We understand the inconvenience this can cause but we are happy to confirm once again that your vehicle is ready for pick up. Please feel free reach out to me directly at kohly@bigstarhyundai.com should you have futher concerns. Kohl Young, Service Director.
Shady dealership gave my car back with 2 miles when it
had a full tank
had a full tank
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by k.r.nixon3
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Luis Delcid, Steffy Hernandez, Juan Pena, Juan Vasquez, Kohl Young, zzKaleb zzChadwell, zzRandol zzManjarrez, zzChris zzRussell, zzBilly zzWilliams
May 20, 2024 -
Big Star Hyundai responded
Thank you for your review. We are sorry to hear that you feel that you did not recieve a 5-Star experience with us, Please reach out to me directly with your best contact information so that I may gather more details and address any concerns. Kohl Young, Service Director, kohly@bigstarhyundai.com.
I always love coming to this dealership.
This dealership is one of the great dealership I have ever been.
This dealership is one of the great dealership I have ever been.
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by Krutarth Trivedi
Verified Customer
Verified Customer
Service Price Transparency
May 03, 2024 -
Big Star Hyundai responded
Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!
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