Adrian Fernandez

Very disappointing experience with Sun Toyota In January 2026, my wife attempted to purchase the Toyota we were already leasing from Sun Toyota. After discovering additional financing she had not ag January 2026, my wife attempted to purchase the Toyota we were already leasing from Sun Toyota. After discovering additional financing she had not agreed to, she rejected the purchase and was told the transaction was being reversed. We were led to believe our existing lease would continue. Unfortunately, Sun Toyota failed to properly communicate the lease reinstatement to Southeast Toyota Finance (SETF). When we later met with a Sun Toyota manager, we were told the dealership had failed to notify SETF back in February that the lease needed to be reactivated. SETF now says it did not receive the reinstatement paperwork or vehicle title from Sun Toyota until September 21, 2026 — roughly seven months later. During that time, we were not aware that our lease payments were not being processed. We are now being told we owe months of payments and face possible repossession if the amount isn't paid by September 30. We strongly dispute treating this as a normal payment default. We did not knowingly stop paying or abandon the vehicle. We relied on Sun Toyota's representation that the purchase was being reversed. What should have been a straightforward transaction has turned into a serious financial and legal dispute because of an administrative failure the dealership has acknowledged. If you do business with Sun Toyota, verify everything in writing and independently confirm with the finance company that any cancellation, reversal, or lease reinstatement has actually been completed. Don't rely solely on verbal assurances. More

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