Adrian Medina

We have had good experiences so far. The service department seems pricey. But we have not dealt a lot with new care dealers in recent years. The service department seems pricey. But we have not dealt a lot with new care dealers in recent years. More

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Still not getting current in 12 volt outlet in cabin! This is an ongoing issue with our RAV4. We were told it was fixed in this visit. This is an ongoing issue with our RAV4. We were told it was fixed in this visit. More

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I had a very frustrating experience with the service department at Santa Fe Toyota. After a recall, I questioned why they were trying to charge me so much and asked for an explanation. Instead of addres department at Santa Fe Toyota. After a recall, I questioned why they were trying to charge me so much and asked for an explanation. Instead of addressing my concerns, they ghosted me and stopped responding. I eventually had to have my husband take over just to get someone to take me seriously. Little did they know, my dad is a mechanic, so I wasn’t asking questions without reason. Customers deserve honest answers, clear communication, and respect when questioning unexpected charges regardless of gender. Unfortunately, this experience left me extremely disappointed with Santa Fe Toyota’s service department. More

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I am a customer of over 10 years with the service department. The staff there is knowledgeable, kind, and do great work. My older model Tacoma is doing exceptionally well due to their diligence. department. The staff there is knowledgeable, kind, and do great work. My older model Tacoma is doing exceptionally well due to their diligence. More

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I'm an out-of-town visitor on a family vacation. Check engine light came on and fortunately, I was near the dealership. Even though it was 4pm in the afternoon, both Omar and Adrian checked out my v Check engine light came on and fortunately, I was near the dealership. Even though it was 4pm in the afternoon, both Omar and Adrian checked out my vehicle. It was determined that my battery was going bad. I was pleasantly surprised that they solved my problem so late in the day and got me going again. Thank you for helping save my vacation. More

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Dealt with service staff. They were attentive courteous and helpful . Glad I went to see them. They were attentive courteous and helpful . Glad I went to see them. More

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Santa Fe Toyota has the best customer services. My questions are always answered even when they are busy! My questions are always answered even when they are busy! More

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Very professional people who have taken care 0f my Toyota for many years. Highly recommended. for many years. Highly recommended. More

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Excellent service and work. Kept me up to date about car needs and progress. Love the team! Kept me up to date about car needs and progress. Love the team! More

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Helpful in answering my questions, service is thorough, timely and well documented for the customer. timely and well documented for the customer. More

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