Adrian Najera | Page 5

Recall repair Service writer was very helpful! Repair was explained in detail. Valet service is available. Recall repair took an hour longer than discussed. Overall Service writer was very helpful! Repair was explained in detail. Valet service is available. Recall repair took an hour longer than discussed. Overall a good experience. More

by PBF673 Verified Customer Verified Customer

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Excellent service drive The service department goes the extra mile to ensure you're completely satisfied. Beautiful dealership with plenty of free beverages and reading mate The service department goes the extra mile to ensure you're completely satisfied. Beautiful dealership with plenty of free beverages and reading material. Wait time is very short with an appointment. More

by DAVIDMGN88 Verified Customer Verified Customer

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Good experience except.. I liked our salesman. He really knew how to demonstrate the vehicle capabilities on the test drive. I am pleased that the process was relatively painl I liked our salesman. He really knew how to demonstrate the vehicle capabilities on the test drive. I am pleased that the process was relatively painless. However I feel we were misled regarding XM radio. At no point were we told we could only get XM with the Grand Touring AND the Bose sound system. We were under the impression, and never told the contrary, that the Sound System included XM. I made specific references several times about my desire for XM and was never told it wasn't on the vehicle we'd chosen. As a matter of fact I asked a final time when we were getting ready to leave and I was being shown the features and was just told that I had to call them myself to set it up. I feel I was lied to. I love the vehicle but am disappointed. More

by TURKOVICH_D Verified Customer Verified Customer

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Service Department We brought our 2015 Mazda 5 in to have the bumper looked at as my husband had inadvertently hit a snow/ice bank with the passenger front bumper. Th We brought our 2015 Mazda 5 in to have the bumper looked at as my husband had inadvertently hit a snow/ice bank with the passenger front bumper. The service attendant was really helpful, the repair was able to be done while we were waiting. She was so nice. Bob and Cheryl Thomas More

by rwt0001 Verified Customer Verified Customer

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Great "personal" service I have worked with Edyta (Edith) on several prior occasions and she immediately remembered our last conversations and items that needed follow up for I have worked with Edyta (Edith) on several prior occasions and she immediately remembered our last conversations and items that needed follow up for this visit. I have had my vehicle serviced at this location since CJ Wilson,Orland opened and I have always been pleased with the friendly, attentive service. Stan J More

by Stan J Verified Customer Verified Customer

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Exceptional If you want quality service done with experienced service team, this is the place to bring your vehicle. Also very helpful to me was Edith, the Serv If you want quality service done with experienced service team, this is the place to bring your vehicle. Also very helpful to me was Edith, the Service Manager at Mazda. I would not trust bringing my vehicle any other place - Thank-you Mazda Cynthia Milewski More

by CYNTHIAM1834 Verified Customer Verified Customer

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Awesome I've been to service department twice and they are incredible. In fact, I think the sales people should take a lesson from them. Unlike sales, the s I've been to service department twice and they are incredible. In fact, I think the sales people should take a lesson from them. Unlike sales, the service people are very friendly and really seem like the want to please you. More

by NFROTHINGH Verified Customer Verified Customer

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Great friendly sevice The service was top notch, they did not rush the repairs just to get the job completed but instead made suggestions beyond my knowledge in areas they The service was top notch, they did not rush the repairs just to get the job completed but instead made suggestions beyond my knowledge in areas they felt needed additional service. I'm Glad for their attention to detail as our SUV drives top notch. Also it was great of them to lend me a loaner vehicle. Thank You Service Team. More

by JOEG-CTC Verified Customer Verified Customer

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warranty The service was quick and professional. My only complaint is that I wasn't called when the part that was on backorder arrived. I called 2 days after The service was quick and professional. My only complaint is that I wasn't called when the part that was on backorder arrived. I called 2 days after the expected date only to be told that the part was in and did I want to schedule service. If I didn't call how long would I have waited? More

by GOLFVIEWBILLS Verified Customer Verified Customer

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Excellent and quick service. Everyone is very friendly. No pressure when I didn't do all the service work suggested. Comfortable waiting area. Would recommend t and quick service. Everyone is very friendly. No pressure when I didn't do all the service work suggested. Comfortable waiting area. Would recommend to friends and family. More

by ashortz Verified Customer Verified Customer

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