"Otis treated me in a way that showed respect. "
Otis treated me the way that a person looking and potentially buying a vehicle wants to be treated and respected. Marta was great and helpful in the finance department. Thank you.
"CPO Crap - Disappointment with this Dealership and CPO "
- Let Down
Very disappointed. Buyer beware of Mazda's CPO program and how much this dealership stands behind it. Bought a car a couple weeks ago from this dealership. Had the car inspected the week after purchase. Tire tread was at 4/32 - but the dealer claimed "when we certified it we show it at 5/32". Had to drop $1000 on new tires. Battery has to show 12.4 volts to be CPO. The cold cranking amps can be less than 50% of the battery life and STILL be CPO. Had to purchase a new battery. The wheel alignment is a visual check for CPO - how about put it on the rack and check it? Had to get the alignment corrected. Comment from the service department was "everything met the minimum requirements so we certified the car". Again more crap. Mazda will also add another $1,200 to $1,500 to the price of the car for the CPO. On our first experience there, my son and I walked out of the dealership while signing the paperwork because the salesman told us the factory warranty was still in affect, however we found out (while signing everything) the factory warranty was NOT in effect because the car was made a year earlier. They also attempted to add in $400 for theft insurance - which I caught at time of signing the papwerwork!! I will never purchase another car from this dealership again.
"Another Great Experience !"
Tonight, I bought my 4th car from this dealer in 5 years ! Every transaction has ALWAYS been a great one, And tonight was no different !
If your in the market for a New or Used car ? Do yourself a favor, And Check out "Mazda of Orland Park" ! The cars are ALWAYS GREAT, It's the people that make the difference. And Eric Vates and his staff are as awesome as they come ! Thanks Again Eric & Staff 👍!