Adrian Roque

Excellent experience with Josue and Adrian. Took the time explain everything from top to bottom to make sure we were happy. Professional in every way possible. Mickey and Patty were a joy to Took the time explain everything from top to bottom to make sure we were happy. Professional in every way possible. Mickey and Patty were a joy to work with. We’ll be back….. More

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Friendly and personalized service. Willing to work with the customer and work around their expectations Willing to work with the customer and work around their expectations More

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La esperienza a sido excelente, muy profecionales y resectivos, es mi tercera ves en Diler y volvería de nuevo resectivos, es mi tercera ves en Diler y volvería de nuevo More

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love my new ID4! Adrian was a dream to work with, he’s so knowledgeable and super friendly. Adrian was a dream to work with, he’s so knowledgeable and super friendly. More

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Sales Manager on duty lied multiple times during our transaction. He agreed to a price then came back with the incorrect price on offer sheet. He guaranteed a finance rate lower than the load we had in transaction. He agreed to a price then came back with the incorrect price on offer sheet. He guaranteed a finance rate lower than the load we had in place. VW financing came in higher, but we were so far along on deal that he just accepted it so we could finish and leave. We will refinance in 60 days to our original lender. We definitely felt like we were intentionally mislead. We would definitely think twice before purchasing a vehicle there in the future. More

by DUKEBOWEN Verified Customer Verified Customer

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Phenomenal service ! I would highly recommend VW if Naples. Very professional and understanding. Made the whole experience easy and stress free. Thank you again for your I would highly recommend VW if Naples. Very professional and understanding. Made the whole experience easy and stress free. Thank you again for your outstanding service. More

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I very much enjoyed working with Adrian. He was kind and patient with my decision making process. Everyone I worked with was friendly and knowledgable. I have had previous experience with th He was kind and patient with my decision making process. Everyone I worked with was friendly and knowledgable. I have had previous experience with the service department and am impressed with every facet of the dealership. I highly recommend Volkswagen of Naples! More

by bbk.kuhn Verified Customer Verified Customer

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Not new to Naples VW but as usual it's always a great experience. Our salesman Adrian was amazing. He was very friendly, patient & on top of things. All the employees at VW are amazing people. In the las experience. Our salesman Adrian was amazing. He was very friendly, patient & on top of things. All the employees at VW are amazing people. In the last 5yrs we've leased & purchased 8 vehicles in our household. We love our VW Naples dealership! More

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The VW team provided top-notch assistance in what could have been an immensely stressful situation. Keelyn was able to help us find a vehicle to fit our budget and was so understanding of our unique situat have been an immensely stressful situation. Keelyn was able to help us find a vehicle to fit our budget and was so understanding of our unique situation. We also had the opportunity to meet with other members of the sales team (Adrian and Tyler) while he was out sick and they too were helpful and genuine every step of the way. A great team all around! More

by asha_d81 Verified Customer Verified Customer

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Overall good service we were in and out of there and they did everything they could to help us get the car we wanted and we really appreciated it! Definitely will be coming back again! did everything they could to help us get the car we wanted and we really appreciated it! Definitely will be coming back again! More

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