Adrian Tiaga

Very professional, great service and excellent staff. Had some warranty work done they were on it and got it done with no problems Had some warranty work done they were on it and got it done with no problems More

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We met Daniel on the site and very calmly offered his assistance. Nothing high pressure. He worked us through the entire purchase. We never were left unattended. Financing went smoothly. The purchase of assistance. Nothing high pressure. He worked us through the entire purchase. We never were left unattended. Financing went smoothly. The purchase of our new Ford Maverick was a pleasant event. Took about 3-1/2 hours. Very knowledgeable staff and extremely helpful. If I had a need to purchase another it would be well worth the drive to receive the treatment again More

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A great experience all the way around. Greg Williams was a pleasure to deal with. Greg Williams was a pleasure to deal with. More

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We want to thank you so much for Caleb and Alex for all their help. their help. More

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Sales agent Chuck Morris is a competent guy and ready to help at all times which I like to work with much :) Thank you to Koons to have such professional employees help at all times which I like to work with much :) Thank you to Koons to have such professional employees More

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Went in to look at a Mustang that my fiancé found online. We drove over an hour to see it. Rick was wonderful from the moment we walked in. As we were waiting for Adrian in finance, there was discussion abou We drove over an hour to see it. Rick was wonderful from the moment we walked in. As we were waiting for Adrian in finance, there was discussion about me looking at another Mustang but I also liked their Explorers. Well, due to their courtesy and care, we both drove out of there with our Mustang and Explorer. I had no intentions of trading in my 2014 Fusion with less than 42,000 miles but they were amazing in all aspects. I HIGHLY RECOMMEND THIS DEALERSHIP!!! There was no pressure in anything and they offer so many benefits in your purchase that if you leave disappointed, it’s your own fault!!! I didn’t have a warranty on my Fusion and worried about that for years, but now I do. Thank you all for being so kind!!! Great staff everywhere there! More

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Ordered a vehicle from Ethan, best sales person ever. Khalid finished the deal and also did a great job Khalid finished the deal and also did a great job More

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From the first contact with Koons Ford in Sterling to driving away with my new car this was the absolute car buying experience I have ever had. I can't commend Samir Kerboussi (Sales) and Adrian Tiaga ( driving away with my new car this was the absolute car buying experience I have ever had. I can't commend Samir Kerboussi (Sales) and Adrian Tiaga (Finance) enough. 10 stars to both of them. Even though I was hoping to and prepared to purchase a vehicle, I nonetheless dreaded what I thought was in store for me - from unclear answers, getting the runaround, visit taking all day etc etc. However, my experience was nothing like that at all!! My entire visit took only a few minutes over 2 hours!! Samir had previously answered all my questions through text/email in a timely manner. When I arrived he was very professional, knowledgeable, personable, prompt, clear and to the point, He proceeded to show me the vehicle I was mainly interested in (a 2017 Ford Escape) , pointed out all of the features and answered all of my questions. The vehicle is/was in excellent condition, clean, sanitized, had all the features I wanted and came with a great price (it was lower than what I thought it should be). I had been searching for several weeks throughout Virginia, Maryland, and even out of the area (NJ and PA) - I came to the conclusion that for what I wanted, Koons Ford in Sterling was offering the best vehicle with the best price. While I was still talking with Samir, Adrian in Finance was already working on my financing. By the time I was finished speaking with Samir, Adrian had everything finished and ready to go regarding the financing of my vehicle. He was professional, knowledgeable, courteous, and answered every question I had. I cannot say enough about how pleased I am with this dealership, Samir and Adrian, and my beautiful new Ford Escape More

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I’m very pleased with my car buying experience at Koons Sterling Ford. Yannick Ernsting was very knowledgeable about the car I wanted. He was pleasant to work with and professional. He even assisted me in Sterling Ford. Yannick Ernsting was very knowledgeable about the car I wanted. He was pleasant to work with and professional. He even assisted me in deciding the best financing route to pursue. I purchased an Edge ST in early June and I love my new SUV! Adrian Tiaga from the finance department made the process of signing all those forms quick and easy. My husband has bought one Expedition and two F-150s from this dealership. A close friend, per our referral, bought an Explorer from here. And now I have my Edge. Five vehicles in three years! I think that we can safely say that this is our dealership and now Yannick is our go-to guy! Very happy with their products and the services/maintenance they provide for our vehicles. Highly recommended! More

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Yannick at Koons Sterling Ford, as well as the whole team (Chris, Adrian and Hasan) made buying our truck an amazing experience! We traveled 6 hours from NY to make our purchase because Yannick took the time (Chris, Adrian and Hasan) made buying our truck an amazing experience! We traveled 6 hours from NY to make our purchase because Yannick took the time to listen to us, found the perfect truck and delivered it at an amazing price. He really went above and beyond. It was a pleasure to work with Yannick and the whole team at Koons Sterling Ford! They couldn’t have been any nicer! Yannick and the Koons Sterling Ford team are the epitome of professionalism! I won’t buy from anyone else ever again!! All I can say is THANK YOU for an AWESOME truck and buying experience!!! More

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